​ Important Notice

Houston Area: We are complying with the Mayor’s mandatory evacuation order to disconnect customers with flooded homes in the area south of I-10, west of Gessner, north of Briar Forrest, and east of Hwy 6.

Customers in this area should also be alert for imposters posing as CenterPoint evacuation rescuers. Our employees will be accompanied by a fire or police responder. They will wear uniforms and carry i.d. badges. Call the Houston Police to report any suspicious activity.


Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday except holidays. We also offer account self service functions that are available 24/7. 

Arkansas

  • ​Customer Service: 800-992-7552
  • Report a Gas Leak: 800-992-7552 
  • Call Before You Dig: 811 

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4583
    Houston, Texas
    77210-4583

    Send an email

  • Houston, Texas - Natural Gas

  • ​Customer Service: 713-659-2111 or 800-752-8036
  • Report a Gas Leak: 713-659-2111 or 888-876-5786 
  • Call Before You Dig: 811 

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4981
    Houston, Texas
    77210-4981

    Send an email

  • Houston, Texas - Electric Delivery

  • Customer Service / Report an Electric Power Outage: 713-207-2222 or 800-332-7143
  • Report Downed Power Lines: 713-207-2222
  • Report Electricity Theft: 713-207-7225 or 877-570-5770
  • Report a Street Light Outage: CenterPointEnergy.com/outage
  • Find an Electric Service Provider: 866-PWR-4-TEX or powertochoose.org
    (We deliver but do not sell electricity)
  • Call Before You Dig: 811

  • Louisiana

  • Customer Service (North Louisiana): 866-275-5252
  • Customer Service (South Louisiana): 800-477-0177
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4583
    Houston, Texas
    77210-4583

    Send an email

  • Minnesota

  • Customer Service (Residential): 612-372-4727 or 800-245-2377
  • Customer Service (Commercial): 612-321-4939
  • Home Service Plus ®: 877-HSP-1664 or 612-342-4610​
  • Report a Gas Leak: 612-372-5050 or 800-296-9815
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4671
    Houston, Texas
    77210-4671

    General Correspondence:

    CenterPoint Energy
    505 Nicollet Mall
    P.O. Box 59038
    Minneapolis, Minnesota
    55459-0038

    Send an email

  • Mississippi

  • Customer Service: 800-371-5417
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4981
    Houston, Texas
    77210-4981

    Send an email

  • Oklahoma

  • Customer Service: 866-275-5265
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4583
    Houston, Texas
    77210-4583

    Send an email

  • Texas (excluding Houston)

  • Customer Service (Beaumont): 800-376-9663
  • Customer Service (East Texas): 800-259-5544
  • Customer Service (South Texas): 800-427-7142
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4981
    Houston, Texas
    77210-4981

    Send an email

  • Corporate Information

  • Corporate Office: 713-207-1111

    Mailing Address:

    CenterPoint Energy, Inc.
    P.O. Box 4567
    Houston, Texas
    77210-4567

    Street Address:

    CenterPoint Energy, Inc.
    1111 Louisiana Street
    Houston, Texas
    77002

  • Investor Information

    Supplier Information

    Damage/Loss Claims Information