Contact Information

NOTE: Many Houstonians have contacted us with offers to help a local woman who's ill and having trouble paying her electric bills. Her story was featured on KHOU TV's newscast Tuesday night. If you would like to help, please contact her retail electric company, Freedom Power (also known as Penstar Power.) Their contact information can be found on their web site.

CenterPoint Energy doesn't generate power nor sell it to end-use customers. We instead own, operate and maintain the poles, wires and substations that make the delivery of electricity from power plants to customers safe and reliable. Questions about specific billing issues must be resolved between individual customers and their retail electric providers.

We want to connect you to the right people who can answer your questions or provide you with the services you need. Choose from the categories below to find a contact e-mail address and/or phone number. We look forward to serving you.

Customer Service Information

Arkansas