A development project manager for Panera, LLC sent a letter to praise Tracey Lang, CenterPoint Energy construction inspector in Houston. The project manager noted:
“Tracey went above and beyond to help us in a situation that could have pushed our project into next year. He was always pleasant, even when I was bombarding him with calls. He always returned my phone calls. He worked with other departments to coordinate work and always, always followed up on the commitments he made to me.
"I deal with utility companies all over the country, and I have never experienced the quality of service given by Tracey and his team. There is nothing more valuable to a company than reputation, and my interaction with Tracey guarantees that I will say nothing but good things about CenterPoint Energy!”