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To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information.
We know it pays to be prepared for unexpected weather and the inconveniences of power outages. Use these tools and information resources to help guide you through storm season.
Myth #1: Taping my windows will protect them in a storm. According to the National Weather Service, tape does little to protect your windows from flying debris. Even if they don't break, there's still the issue of removal after the storm. Your best protection is to cover the windows with plywood or special hurricane shutters. Most importantly, stay away from all windows during a dangerous storm.
Myth #2: My homeowner's insurance will cover any flood damage According to the Texas Department of Insurance, only flood insurance will cover damage from flooding. They urge you to be aware that homeowners and commercial property policies specifically exclude coverage for damage from flooding. Flood insurance must be purchased separately from the National Flood Insurance Program. However, there is a 30-day waiting period after the purchase date before coverage takes effect. Review your coverage and policy limits. They also recommend making a home inventory. Photograph or videotape each room and the exterior of your home. List serial numbers on the items you can. Keep your inventory, your insurance policy, and any other important documents in a safe deposit box or other secure spot. If your home or property is damaged, accurate records can help speed up the claims.
Myth #3: You can wait until the last minute before a storm to purchase a standby generator Generator sales and installations typically peak during periods of severe weather, such as hurricane season, so it's best to plan ahead as much as reasonably possible. Plus, proper installation of a standby generator requires the knowledge and expertise of trained and licensed professionals, such as participating dealers in CenterPoint Energy's Natural Gas Standby Generator program. Remember, August and September are the peak months for hurricane season so don't wait for the next storm to appear – contact a participating dealer today.