Looking for Less Stress in the New Year?
Clean up the clutter with My Account:
- 24/7 access to all your account information anywhere and on any device.
- No more storing and filing bills. You can view or download 13-months of bills in PDF form.
- Skip the paper clutter and go paperless.
- Make paying your bill easy and convenient with AutoPay.
- Sign up for helpful appointment and bill reminders.
See more tips to
manage your account
Balance Winter Bills with Average Monthly Billing
If you’re seeing higher winter energy bills as the temperatures dip lower,
Average Monthly Billing can help you manage winter payment peaks. This free energy budget tool helps balance out your payments throughout the year, and you still only pay for the amount of natural gas you use.
short video to learn more about how you can get off the roller coaster of higher winter billing peaks. Enroll in Average Monthly Billing in
Get helpful energy use insights to understand and manage your bill with My Energy Analyzer
My Energy Analyzer, our free online tool, can help you better understand how your home uses energy and how that usage is reflected in your monthly energy bills. Spend a few minutes online and you’ll quickly see what percentage of your utility bill goes toward specific heating, cooling or appliance use. You’ll also get low- or no-cost home improvement ideas to further increase your energy efficiency, which can make a big difference in your bill, especially in colder weather.
short video tells you more about how My Energy Analyzer can shed more light on how your energy use impacts your budget and bills.
Ring in the New Year with money-saving rebates
Resolve to improve your home’s energy efficiency this year. Now is a great time to replace or upgrade your heating, water heating or fireplace equipment. You’ll see cost savings and increase your home’s comfort with energy-efficient, environmentally friendly natural gas equipment.
Learn more about our
2020 programs and rebates.
Save even more money when you schedule a
Home Energy Squad visit. In addition to a professional energy audit, you’ll also receive free installation of energy-saving devices. You can also order free energy-saving products such as pipe insulation, showerheads and faucet aerators and more for easy,
do-it-yourself energy savings.
Hot Tips for Cooler Weather
The chilly season is here. Be prepared with a few tips on how to save energy and money this winter.
- Dial your thermostat down to 65 F during the day and 58 F at night or when you will be gone for four hours or longer – or get a smart thermostat.
- Insulate warm air ducts and cold air returns that pass through cold areas.
- Water heaters account for about 18 percent of your energy use. Try setting the temp no higher than 120 F for comfort and efficiency.
Discover more ways to save.
The more you know…
Over the last 25 years, through our energy efficiency programs, CenterPoint Energy customers in Minnesota
have reduced CO2 emissions equivalent to those from 3.9 million tons of waste sent to landfills: the same weight as Paul Bunyan and 860,000 of his identical twins!
CenterPoint Energy’s Minnesota customers have
reduced the same CO2 emissions as 12.3 billion pounds of coal burned. That’s the same weight as 532 years’ worth of apples grown in MN.
Weatherize your home and save money and energy
If you added together all the small cracks, crevices and holes in your home, you might find they let in as much cold air in winter as an open window. They also provide a route for warm air to escape. In warmer months, they can let cool air out. Even if your home is well insulated, it’s important to stop heat or conditioned air loss and eliminate drafts caused by air leaks.
You can weatherize your home and substantially reduce air infiltration by caulking and weather stripping. It only takes a few relatively inexpensive materials and a little time, and the payback period is usually within one season. Learn how to
weatherize your home with our free guide.
Take money and energy savings into your own hands when you
order free energy-saving products such as showerheads, aerators, weather stripping and more.
Winter Meter Safety
During cold weather, heavy snow or ice can build up on or near meters causing potentially dangerous conditions and equipment malfunctions. Follow these simple steps to prevent weather-related meter problems:
- Keep the path and area around the meter free of snow, leaves, and debris.
- Use a broom rather than gasoline- or electric-powered equipment to clear snow and debris around and on top of the meter set assembly.
- Do not attempt to remove ice buildup from the meter.
If there’s ice buildup on the meter or if it’s located in an area where there is ice buildup, report it to
Stay out of hot water with these helpful tips
A properly operating, well-maintained water heater provides the hot water you need quickly and efficiently. CenterPoint Energy’s Home Service Plus® (HSP) offers maintenance and replacement plans to help protect you against the high cost of repairing or replacing your water heater or other appliances.
Turn down the heat
- Set the temperature to 120 F to help prevent accidental burns and save energy. Temperatures of 140 F or higher can be dangerous to children and the elderly. It takes just five seconds to receive a third-degree burn from 140 F water.
- Before adjusting the temperature on your water heater, be sure to read the instructions for your particular model.
Keep flammables away
- Keep the top of the tank free of dust, debris and flammable products such as paint, gasoline, solvents or adhesives. Also, never use these products near a water heater or any other natural gas or electric appliance because vapors from flammable liquids can ignite.
- Older water heaters are not equipped with ignition-resistant technology, so they are more susceptible to flammable vapors. In the right conditions, flammable vapors can travel undetected along the floor aided by air vents.
- Consider upgrading to a newer water heater, equipped with ignition-resistant and more energy-efficient technology.
- If your water heater’s in the same room as a clothes dryer, be sure to keep clothing articles away from the burner inlet; also remove any visible lint that may accumulate on the burner compartment inlet screen or door. Burner cleaning should be performed by a qualified technician.
Special considerations for natural gas water heaters:
- Flames: Natural gas appliance flames should always burn blue, not orange or yellow (with the exception of natural gas fireplace logs). If the flame is not blue, it may be a sign that the appliance needs adjusting or cleaning.
- Check the burner periodically. If rust or scale is collecting in the burner compartment, it’s time to have it serviced by a professional. Water heater checks are complimentary with a furnace tune-up from HSP.
How Excess Flow Valves Can Help Protect Your Home or Business
Excess flow valves are devices that can be installed by CenterPoint Energy on your home’s or business’ natural gas service line (the underground line that runs from the main line to the meter).
- Excess flow valves are designed to automatically activate and restrict natural gas flow when it exceeds prescribed limits, such as when a service line is damaged due to excavation or other similar activity. Excess flow valves are not able to protect against leaks beyond the meter assembly (i.e., your house piping).
- These devices help prevent the buildup of gas — reducing the chance of natural gas fires and explosions, personal injury, and property damage. With or without an excess flow valve, these damages can be avoided by following the law and calling 811 (or your local One Call Center) to mark the location of underground utilities at least 48 hours (two working days) before excavation.
- On existing service lines, it’s up to the customer (that’s you!) to choose to install one at your own expense. Costs can vary depending on how difficult the installation is, but most CenterPoint Energy customers can expect an average price of about $800. Once installed, there is no cost to the customer to maintain. Installation will occur on a mutually agreeable date.
- Due to operating characteristics and limitations, in some instances, excess flow valves cannot be installed. Each situation will be evaluated upon request.
Are you curious if your home or business has an excess flow valve? Want to learn more about having one installed?
Contact CenterPoint Energy
or check out
frequently asked questions
A Better Future for You Starts with Us
We are proud to deliver you natural gas to make your life more comfortable, productive and enjoyable. Our vision is to lead the nation in delivering energy, service and value, and our leadership is recognized. The American Gas Association (AGA) Board of Directors, elected CenterPoint Energy President and CEO Scott M. Prochazka as the Chair of the AGA Board of Directors for 2020.
“Affordable, reliable natural gas service is essential to livable communities, prosperous local economies and practical carbon reduction,” said Prochazka. “America’s natural gas utilities are committed to reducing emissions by using our nation’s abundance of natural gas in a sustainable, environmentally responsible and safe way. I am proud to help lead AGA as we tell this important story to customers, policymakers and the millions of Americans who rely on affordable, efficient natural gas service in their homes and businesses.”
“Scott is a recognized leader in our industry, and his guidance of our Board of Directors will be crucial as our industry continues to make great strides in the year ahead. I am eager to have him in this role and look forward to working together in raising the voice of natural gas and its critical role in our nation’s energy story,” said AGA President and CEO Karen Harbert.
Be Prepared with Home Service Plus®
Keeping your home running smoothly doesn’t have to be stressful or expensive. Be prepared with a Home Service Plus plan. You’ll get repair and maintenance from trained technicians and, on most of our plans, there’s no charges for covered repairs – that means no deductibles, trip charges or after-hours fees.
We have plans ranging from Basic to Total along with convenient payment and financing options for new equipment sales and pay-as-you-go repairs.
Repair Plans from Basic to Total – customize one to meet your needs.
Maintenance Plans that help prevent breakdowns.
Protection Plans including Pipe Protection for interior gas pipes and Main Drain for sewer line emergencies.
Appliance Replacement Plans.
New equipment sales and installation with industry-leading warranties.
Get a detailed list of
products and services we offer