Looking for Less Stress in the New Year?
Clean up the clutter with My Account:
- 24/7 access to all your account information anywhere and on any device.
- No more storing and filing bills. You can view or download 13-months of bills in PDF form.
- Skip the paper clutter and go paperless.
- Make paying your bill easy and convenient with AutoPay.
- Sign up for helpful appointment and bill reminders.
See more tips to
manage your account
Balance Winter Bills with Average Monthly Billing
If you’re seeing higher winter energy bills as the temperatures dip lower,
Average Monthly Billing
can help you manage winter payment peaks. This free energy budget tool helps balance out your payments throughout the year, and you still only pay for the amount of natural gas you use.
to learn more about how you can get off the roller coaster of higher winter billing peaks. Enroll in Average Monthly Billing in
Get helpful energy use insights to understand and manage your bill with My Energy Analyzer
My Energy Analyzer, our free online tool, can help you better understand how your home uses energy and how that usage is reflected in your monthly energy bills. Spend a few minutes online and you’ll quickly see what percentage of your utility bill goes toward specific heating, cooling or appliance use. You’ll also get low- or no-cost home improvement ideas to further increase your energy efficiency, which can make a big difference in your bill, especially in colder weather.
short video tells you more about how My Energy Analyzer can shed more light on how your energy use impacts your budget and bills.
Hot Tips for Cooler Weather
The chilly season is here. Be prepared with a few tips on how to save energy and money this winter.
- Dial your thermostat down to 65 F during the day and 58 F at night or when you will be gone for four hours or longer – or get a smart thermostat.
- Insulate warm air ducts and cold air returns that pass through cold areas.
- Water heaters account for about 18 percent of your energy use. Try setting the temp no higher than 120 F for comfort and efficiency.
Discover more ways to save.
Weatherize your home and save money and energy
If you added together all the small cracks, crevices and holes in your home, you might find they let in as much cold air in winter as an open window. They also provide a route for warm air to escape. In warmer months, they can let cool air out. Even if your home is well insulated, it’s important to stop heat or conditioned air loss and eliminate drafts caused by air leaks.
You can weatherize your home and substantially reduce air infiltration by caulking and weather stripping. It only takes a few relatively inexpensive materials and a little time, and the payback period is usually within one season. Learn how to
weatherize your home with our free guide.
3-Peat Win for CenterPoint Energy in the J.D. Power Customer Satisfaction Study
It’s all thanks to you! J.D. Power has ranked CenterPoint Energy #1 in Customer Satisfaction with Residential Natural Gas Service in the South among Large Utilities, 3 Years in a Row. CenterPoint Energy achieved the highest score in the following study factors: price; and communications.
CenterPoint Energy strives to provide every customer with a variety of programs built to help make your life more comfortable, productive and enjoyable. You, our valued customers, are the reason we are being recognized with this award. We are humbled to continue to serve you and deliver energy, service and value every day.
The 2019 Gas Utility Residential Customer Satisfaction Study is based on responses from 57,879 online interviews conducted from September 2018 through July 2019 among residential customers of the 84 largest natural gas utility brands across the United States, which represent more than 62 million households.
A Better Future for You Starts with Us
We are proud to deliver you natural gas to make your life more comfortable, productive and enjoyable. Our vision is to lead the nation in delivering energy, service and value, and our leadership is recognized. The American Gas Association (AGA) Board of Directors, elected CenterPoint Energy President and CEO Scott M. Prochazka as the Chair of the AGA Board of Directors for 2020.
“Affordable, reliable natural gas service is essential to livable communities, prosperous local economies and practical carbon reduction,” said Prochazka. “America’s natural gas utilities are committed to reducing emissions by using our nation’s abundance of natural gas in a sustainable, environmentally responsible and safe way. I am proud to help lead AGA as we tell this important story to customers, policymakers and the millions of Americans who rely on affordable, efficient natural gas service in their homes and businesses.”
“Scott is a recognized leader in our industry, and his guidance of our Board of Directors will be crucial as our industry continues to make great strides in the year ahead. I am eager to have him in this role and look forward to working together in raising the voice of natural gas and its critical role in our nation’s energy story,” said AGA President and CEO Karen Harbert.
Introducing home protection plans
CenterPoint Energy’s natural gas customers in Louisiana can now purchase home protection plans from HomeServe covering repairs to several energy-consuming and home systems, including customer-owned natural gas lines, heating and cooling systems, interior and exterior electric lines, water heaters, and exterior water and sewer lines.
The service plans are designed to protect you from the inconvenience and unexpected expenses associated with repairs to these critical household systems. Another benefit is plans will help repair or maintain energy-consuming appliances, which will help them use energy more efficiently.
“CenterPoint Energy prides itself on being a trusted energy advisor, so we are pleased to work with HomeServe to provide our customers access to these new services,” said Christe Singleton, Vice President of CenterPoint Energy’s Louisiana and Mississippi Gas Operations. “These new service plans from HomeServe are a natural extension and we believe they will provide homeowners with a low-cost, peace-of mind option for unexpected repairs to covered systems.”
For more information, call CenterPoint Energy at 833-273-4663.