CenterPoint Energy's Home Service Plus® (HSP) offers
secure online scheduling for your home repair service and maintenance needs.
Benefits of Online Scheduling:
- Schedule appliance repair and maintenance service appointments
- Check on pending appointments
- Reschedule or cancel future appointments
- Receive email confirmation and a friendly reminder of your appointment
- View up to 18 months of your repair and maintenance history
CenterPoint Energy gas customers:
You need to be enrolled in
My Account to schedule, review or cancel an appointment online. If you are a new customer and need to
register for My Account, you will need your CenterPoint Energy account number from your recent statement.
Not a CenterPoint Energy customer?
No problem! Select an option from the list below to have an HSP representative contact you to schedule an appointment, or call HSP today 1-800-333-9365.
Appliance Repair - Fast repairs for appliance break downs at a fair price.
Maintenance Request - Help improve the safety and efficiency of your major appliances, and reduce the chance of future unexpected breakdowns.
Quick Trouble Shooting Tips for your Furnace or Boiler
Have you checked to make sure the air filter at the furnace is clean?
Have you checked the thermostat setting?
A dirty or clogged filter can affect furnace performance.
Is the thermostat working?
While this may seem obvious, make sure your thermostat is set to "Heat." This small switch can sometimes get moved very easily and without anyone ever realizing it.
Is the circuit tripped?
Some thermostats are wired to the house's electrical system, while others use batteries. It's possible that a couple new batteries could fix the issue.
Did you flip the switch?
Check the circuit breaker in the house to make sure the breaker is on and operational.
Furnaces have another switch that looks like a regular light switch and is located either on the furnace or on a wall nearby. Try turning this switch OFF, wait 30 seconds, then turn the switch back ON.