CenterPoint Energy's Home Service Plus®​ (HSP) offers secure online scheduling for your home repair service and​ maintenance needs.

Benefits of Online Scheduling:

  • Schedule appliance repair and maintenance service appointments
  • Check on pending appointments
  • Reschedule or cancel future appointments
  • Receive email confirmation and a friendly reminder of your appointment
  • View up to 18 months of your repair and maintenance history ​​

Online Access

CenterPoint Energy gas customers:
You need to be enrolled in My Account to schedule, review or cancel an appointment online.  If you are a new customer and need to register for My Account​, you will need your CenterPoint Energy account number from your recent statement.

Not a CenterPoint Energy customer?
No problem! Select an option from the list below to have an HSP representative contact you to schedule an appointment, or call HSP today 1-800-333-9365.

  • Appliance Repair​ - Fast repairs for appliance break downs at a fair price.
  • Maintenance Request - Help improve the safety and efficiency of your major appliances, and reduce the chance of future unexpected breakdowns.

Quick Trouble Shooting Tips for your AC System

Have you checked to make sure the air filter at the furnace is clean?

A dirty or clogged filter can affect the air conditioners performance.

 Is there water on the floor near the unit?

Try to disconnect the condensate line and blow water or air through it. Clogged or blocked condenser lines are sometimes the culprit.

 Is the AC not turning on?

Check the circuit breaker in the house to make sure the breaker is on and operational.

 Is the AC is not cooling enough?

Check your outside unit (or condenser). Remove any debris or leaves around the unit as they may be blocking air intake.