CenterPoint Energy's Home Service Plus® (HSP) offers
secure online scheduling for your home repair service and maintenance needs.
High temperatures are impacting service appointment availability. If you are experiencing operating difficulty with your air conditioner, here are a few
trouble shooting tips
you can try.
Benefits of Online Scheduling:
- Schedule appliance repair and maintenance service appointments
- Check on pending appointments
- Reschedule or cancel future appointments
- Receive email confirmation and a friendly reminder of your appointment
- View up to 18 months of your repair and maintenance history
CenterPoint Energy gas customers:
You need to be enrolled in
My Account to schedule, review or cancel an appointment online. If you are a new customer and need to
register for My Account, you will need your CenterPoint Energy account number from your recent statement.
Not a CenterPoint Energy customer?
No problem! Select an option from the list below to have an HSP representative contact you to schedule an appointment, or call HSP today 1-800-333-9365.
Appliance Repair - Fast repairs for appliance break downs at a fair price.
Maintenance Request - Help improve the safety and efficiency of your major appliances, and reduce the chance of future unexpected breakdowns.
Quick Trouble Shooting Tips for your AC System
Have you checked to make sure the air filter at the furnace is clean?
Is there water on the floor near the unit?
A dirty or clogged filter can affect the air conditioners performance.
Is the AC not turning on?
Try to disconnect the condensate line and blow water or air through it. Clogged or blocked condenser lines are sometimes the culprit.
Is the AC is not cooling enough?
Check the circuit breaker in the house to make sure the breaker is on and operational.
Check your outside unit (or condenser). Remove any debris or leaves around the unit as they may be blocking air intake.