You have a range of payment options during these challenging times

Need help paying your bill? COVID-19 has created hardships for many customers. Contact us to learn about payment plan options and resources that may be available. We're here to help.

CenterPoint Energy works with many local agencies that offer payment assistance programs. We also have programs available to set up a payment plan, or request a payment extension.

We want you to have the energy you depend on every day, especially during times like these.

We want to help you avoid any interruptions to your service. You have options when it comes to payment plans and assistance. Please contact customer service today to make arrangements if you are behind on payments.

To make things simpler and less stressful during these unusual times, consider signing up for our free Paperless Billing service and save a trip to the mailbox.

Please click below for more specific information relating to payment plans and moratorium dates in your state. As always, our mission is to deliver you energy, service, and value. We promise to be “Always There” for you.


Arkansas

CenterPoint knows the importance of assisting those who may be struggling right now. To help avoid service interruptions, we offer flexible payment arrangement plans with affordable monthly payments. Please sign into My Account and request a payment arrangement online or call Customer Service for further assistance.

Arkansas Customer Service: 800-992-7552

Indiana & Ohio

In Indiana and Ohio, the grace period for overdue balances is ending soon, and disconnections due to non-payment will resume no earlier than August 15. We realize COVID-19 has created hardships for many customers. Please call Vectren customer service at 800-227-1376 today to discuss payment plan options and resources that may be available to help you avoid interruption of service. We're here, and we want to help. Stay safe and take care.

Louisiana

CenterPoint knows the importance of assisting those who may be struggling right now. The moratorium on disconnections has ended in Louisiana, and customers with past due balances are now eligible for disconnection.

To help avoid service interruptions, we offer flexible payment arrangement plans with affordable monthly payments and up to 12-months to repay your bill. Please sign into My Account and request a payment arrangement online, or call Customer Service for further assistance.

North Louisiana Customer Service: 866-275-5252
South Louisiana Customer Service: 800-477-0177

Mississippi & Oklahoma

CenterPoint knows the importance of assisting those who may be struggling right now. The moratorium on disconnections has ended in Mississippi and Oklahoma, and customers with past due balances are now eligible for disconnection. To help avoid service interruptions, we offer flexible payment arrangement plans with affordable monthly payments. Please sign into My Account and request a payment arrangement online or call Customer Service for further assistance.

Mississippi Customer Service: 800-371-5417
Oklahoma Customer Service: 866-275-5265

Texas

CenterPoint knows the importance of assisting those who may be struggling right now. To help avoid service interruptions, we offer flexible payment arrangement plans with affordable monthly payments. Please sign into My Account and request a payment arrangement online or call Customer Service for further assistance.

Beaumont, Texas Customer Service: 800-376-9663
East Texas Customer Service: 800-259-5544
South Texas Customer Service: 800-427-7142