Highest Rated in Overall Customer Satisfaction (Large South Segment) – J.D. Power Gas Utility Residential Customer Satisfaction Study, 2019
Highest Rated in Overall Customer Satisfaction (Large South Segment) – J.D. Power Gas Utility Residential Customer Satisfaction Study, 2018
Culture Transformation Award - Smart Energy Consumer Collaborative (SECC), 2018
Customer Champion – South – Cogent Energy Reports/Marketing Strategies International Utility Trusted Brand and Customer Engagement Study (Residential), 2018
Customer Champion – Midwest – Cogent Energy Reports/Marketing Strategies International Utility Trusted Brand and Customer Engagement Study (Residential), 2018
Natural Gas Marketer Study Performance Benchmarking Award - Mastio & Company, Exceeded Industry Average in North America, 2017
Highest Rated in Overall Customer Satisfaction (Large South Segment) - J.D. Power Gas Utility Residential Customer Satisfaction Study, 2017
Customer Champion - South - Cogent Energy Reports/Marketing Strategies International Utility Trusted Brand and Customer Engagement Study (Residential), 2017
Customer Champion - Midwest - Cogent Energy Reports/Marketing Strategies International Utility Trusted Brand and Customer Engagement Study (Residential), 2017
Highest Ranked Overall Engaged Customer Relationship Index Score - Cogent Energy Reports/Marketing Strategies International Utility Trusted Brand and Customer Engagement Study (TX TDSP), 2017
Frost & Sullivan Excellence in Resourcefulness Best Practice Award - for Smart Grid, 2016
National Association of Industrial and Office Properties’ Award of Excellence - Golden Valley Office Expansion, 2016
Houston Business Journal Best Corporate Counsel Award - Best General Counsel of a large legal department – Dana O’Brien, 2016
Site Selection Magazine Top Utility - for economic development, 2016
Texas TDSP Trusted Brand & Customer Engagement study - Cogent Energy Reports, #1 Texas electric transmission and distribution service provider, 2016
2016 Residential Customer Champion - Cogent Energy Reports™, 2016 Utility Trusted Brand & Customer Engagement™ Residential study of U.S. natural gas utilities
International Smart Grid Action Network –Award of Excellence - for Grid Reliability, 2016
Global Smart Grid Federation –Smart Grid Project of the Year - 2016
Silver Stevie Award for Sales & Customer Service - Natural Language IVR automated phone system, 2016
EPRI Power Delivery and Utilization Technology Transfer Award - Maria DeArizon, 2016
AESP Energy Awards - Pricing & Demand Response Award Residential Demand Response from CenterPoint Energy Houston Electric, 2016
POWERGRID International – Project of the Year - for grid optimization, 2016
SEE Industry Excellence Award - Cable Life Extension Program, 2016
Minneapolis International Facility Management Association award - Adaptive Reuse of an Existing Building -- 505 Nicollet Mall building, 2015
Smart Energy IP –National Smart Grid Customer Education Award - 2015
Greentech Media –GridEdge 20 Award - honorable mention, 2015
J.D. Power 2015 Gas Utility Residential Customer Satisfaction Study - Customers ranked us fourth in the Midwest Region
J.D. Power 2015 Gas Utility residential Customer Satisfaction Study - Customers ranked us second in the South Region
2015 Customer Champion by Cogent Energy Reports - A survey of 52,000 residential ratepayers across the country awarded us the title
Utility of the Year Award - SAP, 2014
Top Innovation Award for Customer Engagement - SAP, 2014
HANA Innovation Award - SAP, 2014
National Smart Grid Customer Education Award - SAP, 2014
CLEAR Consumer Education Award - Smart Grid Consumer Collaborative, 2014
Torch Awards for Ethics - Better Business Bureau, 2014
Crystal Awards - Quantitative Research Project - Website B2B Most Improved, American Marketing Association, 2014
Marketing Excellence Award - Southern Gas Association, 2014