Extreme Winter Weather Creates High Demand for Natural Gas Supply

Recently, our communities faced an unprecedented winter weather event. Throughout this difficult time, CenterPoint Energy’s focus remained on ensuring that our customers had natural gas service by managing the need for natural gas supply in real time. Our natural gas systems performed well. 

In preparation for the extremely low temperatures, we took proactive steps to lessen the impact to our customers, including working closely with regulators. We anticipate that this weather event will result in incremental costs for our customers. 

At this moment, it is too early to speculate on potential price impacts. Soon, we’ll be able to better quantify the impacts to customer bills.


Features of Your Bill

We Spoke with Customers Like You and Designed Our Bill to be User-Friendly

 

 

Features include:

  • Bill summary on the front and bill details on the back
  • Due date and amount in large, bold print 
  • Gas usage at-a-glance chart
  • Important safety, savings, products and services information printed right on the bill

How to read your natural gas bill

 

Sample bill

Bill Overview

Learn more about convenient features of our bill. 


View a sample of Final Notice (PDF) before disconnection for non-payment.