Natural Gas Service Line Installation
Guidelines
At CenterPoint Energy, we're committed to meeting your service deadlines, but we need your help. Before a natural gas service line can be installed, the following guidelines must be met at your home site. For future reference, please print this page and keep it with your other construction standards.
- All necessary permits must be obtained from the proper authorities prior to installation of a service line.
- The house must be piped before requesting a service line. The service line will be installed as per the below timelines from the date the service line was requested.
- There must be an obstruction-free, eight-foot wide service pathway from the gas main line to the meter loop location. All trash bins, construction materials, etc. must be cleared from this area.
- The address (number & street) must be posted and visible from the street.
Homebuilders may request service online using our Builder Portal.
Register online today!
Call 713-223-4567 or 1-800-669-8344 48 hours before any excavation work to have underground facilities located.
Call 713-659-2111 to report broken gas lines.
| Area | Customer may be contacted if further information is needed to proceed:
| Service Lines can be expected to be installed within Approximately:
|
|---|
| Mississippi | 5-7 days | 3-4 weeks
|
| Houston | 7 days | 6-10 Weeks |
| Texas Coast | 7 days | 6-10 Weeks |
| Texas Rural | 7 days | 6-10 Weeks |
| S.Louisiana | 5-7 days | 4-5 Weeks |
| N.Louisiana | 5-7 days | 15-20 days |
