Welcome Former AEM Customers
AEM is now part of CenterPoint Energy Services (CES).
Combined, we will deliver in excess of 1 trillion cubic feet of natural gas to approximately 100,000 customers in 32 states annually. More importantly, we share similar cultures, with a commitment to providing innovative products, competitive pricing and outstanding customer service.
What’s Not Changing?
Your representative. You’ll continue to receive the same service and expertise you’ve come to expect from us.
Access to your account information. Your existing userid and password will continue to provide you access to your account information.
Bank payment remittance information. This may change later in the year, but we will let you know if it does.
What Is Changing?
Company email addresses. You will notice that they are changing fremail addresses changed to @CenterPointEnergy.com for all employees. Emails sent to old addresses will be automatically forwarded but only for a limited period of time, so please be sure to update your contact lists and add “CenterPointEnergy.com” to your email whitelists as soon as possible.
We are excited about expanding the footprint and scope of services you have come to expect from AEM over the past 30 years.
Thank you for your continued loyalty and trust in our team members who work hard to deliver safe, reliable natural gas services to you every day. We appreciate our strong business relationship and look forward to continued growth and success.