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The Texas electric system is facing an unprecedented power shortage situation due to the extreme winter weather impacting the entire state, including Houston and the region. Power generation conditions continue to be very serious; ERCOT needs electric companies to reduce their load at a higher level and longer than they originally thought, which in turn is resulting in longer outages for our customers.
We appreciate our customers’ patience as we continue to follow ERCOT’s directive to reduce load and implement controlled outages across the Greater Houston area to help reach a balance between power supply and demand across the state. As a transmission and delivery company, CenterPoint Energy is required to comply with ERCOT’s directive to reduce load from its customers. Our crews are prepared and ready to respond as soon as the directive from ERCOT allows.
For all of our customers who do have power, we continue to ask you to conserve power as much as possible to assist with this situation.
Feb. 17, 2021 - Update: Extreme weather and statewide power generation emergency continue to cause extended outages for CenterPoint Energy customers(Texas)
Feb. 16, 2021 - Update: Statewide power generation emergency expected to extend outages for CNP customers (Texas)
Feb. 15, 2021 - Update: Statewide power generation emergency will cause longer outages (Texas)
Feb. 15, 2021 - Electric Reliability Council of Texas declares statewide power generation emergency (Texas)
Feb. 14, 2021 - CenterPoint Energy ramps up preparations for winter weather across eight-state service territory
See a downed power line? Stay away and call 911 and 713-207-2222.
Power outages: Safety is our highest priority, so we continuously monitor weather conditions and our distribution network to prevent equipment failures, and to ensure the safe and reliable delivery of electricity and natural gas.
Your Safety is Important
View the below tips to stay safe during a storm.
View ElectricSafety Tips
Downed Power Lines: Stay Away!Always assume downed lines/wires are live and potentially dangerous if contacted.
View Natural GasSafety Tips
Know What's Below, Call 811 Before You Dig.Dig smart, whether you are planning to do it yourself or hire a professional!
View FloodSafety Tips
Avoid Standing Water.It may carry an electrical current from downed power lines.
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