​​Restoration Practices and Updates

Expect timely, effective restoration services

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Introduction: Repairs or replacement of CenterPoint Energy’s underground utilities are sometimes necessary to keep natural gas flowing to our Minnesota customers. We strive to repair and restore streets and grass disturbed by CenterPoint Energy to as close as possible to their original states, and are committed to completing restoration work quickly, and to a high standard in compliance with all laws. Restoration work is typically done by our authorized contractor, Q3 Contracting, after the utility work is completed.

CenterPoint Energy’s Restoration Update for Fall 2020

As CenterPoint Energy’s 2020 construction season is drawing to a close, our authorized contractor, Q3 Contracting, is beginning to lay down winter erosion control in areas affected by our natural gas crews’ work.

Hard surfaces will receive temporary patches this year, followed by permanent asphalt or concrete in spring or early summer of 2021. Any holes created by CenterPoint Energy’s crews in boulevards during construction will be backfilled with dirt and protected with matting. In 2021, Q3 Contracting will return to place new black dirt and grass seed in these areas.

These restoration efforts will be at no cost to the resident. We want to thank you for your patience, and we wish you a safe and well season!

CenterPoint Energy’s Restoration Update for Spring 2020

In the last quarter of the 2019 construction season, CenterPoint Energy’s authorized contractor, Q3 Contracting, temporarily restored the areas affected by CenterPoint Energy’s construction due to freezing weather that was unconducive for permanent restoration. Between late March and early summer 2020, crews from Q3 Contracting are returning to these projects to permanently restore the areas affected by CenterPoint Energy’s construction that ended in 2019.

Due to COVID-19 protocol, Q3 Contracting will continue to restore the hard surfaces affected by CenterPoint Energy’s work. The soft surfaces affected by CenterPoint Energy’s work will be restored if they would otherwise become a safety hazard. Once the stay home order is lifted, we will resume completing all soft surface restoration.

Thank you from all of us at CenterPoint Energy for your patience. We look forward to another successful construction season this year!


CenterPoint Energy’s Restoration Update for Fall and Winter 2019

CenterPoint Energy’s 2019 natural gas work will be finishing soon. CenterPoint Energy’s authorized contractor, Q3 Contracting is working behind the gas crews, restoring the areas affected by the crews’ construction. If restoration is not finished in 2019 because the weather is unconducive for permanent restoration, Q3 Contracting will temporarily restore the hard and soft surfaces affected by the crews’ construction. Q3 Contracting will return in the spring and early summer 2020 construction season to permanently restore these areas.

CenterPoint Energy’s Restoration Update for Spring 2019

In the last quarter of the 2018 construction season, CenterPoint Energy’s authorized contractor, Q3 Contracting, temporarily restored the areas affected by CenterPoint Energy’s construction due to freezing weather that was unconducive for permanent restoration. Between April and late June 2019, crews from Q3 Contracting are returning to these projects to permanently restore the areas affected by CenterPoint Energy’s construction that ended in 2018. Any hindrances to the completion of permanent restoration may include weather or construction work by other construction contractors. The exception will be the City of Minneapolis, which will perform final road surface restoration. Thank you from all of us at CenterPoint Energy for your patience. We look forward to another successful construction season this year!


Spring, Sum​​mer and Fall Restoration

Timely repairs: A number of factors can impact the restoration schedule, including the type and extent of the project, the location a​nd the weather. During the spring, summer and fall, our goal is to complete restoration work in the metro area within five to seven days, and in outstate Minnesota in seven to ten days. For projects completed in late fall, restoration will be completed the following spring. Restoration is not done on new construction job sites or when utility work is done in conjunction with city initiated street replacement projects.

Hard and soft surface restoration: CenterPoint Energy requires the highest quality restoration materials, including seed, sod, blacktop and concrete. When repairing a street or sidewalk (hard surface), the utility crew fills in the bell hole, and the final restoration is done by a separate contractor that specializes in hard surface restoration. Boulevard and yard (soft surface) restoration is done by a separate contractor that specializes in soft surface restoration.

Below is an example of hard and soft surface restoration in a neighborhood. There is a new concrete panel on the sidewalk. On either side are sections of biodegradable netting on newly-restored lawns.



Below is an example of a concrete panel restored on a residential road.



Seed versus sod: There are a number of advantages to using seed versus sod when restoring yards and boulevards when doing soft surface restoration. Repairs made with black dirt and seed provide for a naturally non-transplanted repair that requires less maintenance and far less watering (15 minutes per day versus twice a day for sod). The grass seeds germinate in seven to 14 days, after which the roots grow down as the blades of grass grown up, providing for a sturdier and more stable restoration.

Below is an example of biodegradable netting placed over a newly-restored section of lawn.



After time, the grass grows through the biodegradable netting, creating a sustainable lawn.



Communication and follow up: We understand the importance of working closely with customers and city representatives, including city inspectors and permit officials, to minimize the potential disruption and inconvenience. We’re committed to providing information and scheduling updates as necessary to keep city staff and our customers informed when construction and restoration work is taking place in your community. ​

Please visit our Construction Zone​ page for updates on our high-profile projects. The restoration crews typically leave a door tag with CenterPoint Energy’s logo to instruct customers on how to maintain their newly-restored lawns after construction. Click here for an example of a CenterPoint Energy restoration door tag.

Winter Restoration

CenterPoint Energy’s restoration policy is to restore any surfaces affected by CenterPoint Energy’s construction to their original condition. After a construction project is finished in cold weather, CenterPoint Energy’s crews will temporarily or permanently restore these areas depending on the temperature and the availability of materials.

What does hard surface winter restoration look like?
Depending on the hard surface, CenterPoint Energy crews will apply asphalt or concrete restoration to the areas affected by CenterPoint Energy’s construction. If the temperature is unconducive to concrete restoration, the crews will apply asphalt to the affected surface. The crews will return in the spring to replace the asphalt with the appropriate permanent materials.



What does soft surface winter restoration look like?
If temperatures aren’t conducive for planting grass, CenterPoint Energy’s restoration crews will apply winter erosion control. Any holes created by CenterPoint Energy’s crews in boulevards during construction will be backfilled with dirt and protected with matting. In spring, the crews will return to place new black dirt and grass seed in these areas. 

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