​​Restoration Practices and Updates

Expect timely, effective restoration services


Introduction: Repairs or replacement of CenterPoint Energy’s underground utilities are sometimes necessary to keep natural gas flowing to our Minnesota customers. We strive to repair and restore streets and grass disturbed by CenterPoint Energy to as close as possible to their original states, and are committed to completing restoration work quickly, and to a high standard in compliance with all laws. Restoration work is typically done by our authorized contractor, Q3 Contracting, after the utility work is completed.

CenterPoint Energy’s Restoration Update for Fall and Winter 2018

CenterPoint Energy’s 2018 natural gas work will be finishing soon. CenterPoint Energy’s authorized contractor, Q3 Contracting is working behind the gas crews, restoring the areas affected by the crews’ construction. If restoration is not finished in 2018 because the weather is unconducive for permanent restoration, Q3 Contracting will temporarily restore the hard and soft surfaces affected by the crews’ construction. Q3 Contracting will return in the spring and summer 2019 construction season to permanently restore these areas.

CenterPoint Energy’s Restoration Update for Fall 2017 to Spring 2018

In the last quarter of the 2017 construction season, CenterPoint Energy’s authorized contractor, Q3 Contracting, temporarily restored the areas affected by CenterPoint Energy’s construction due to freezing weather that was unconducive for permanent restoration. Please see our Winter Restoration section below for details on what materials and conditions are required for winter restoration.

This year in the 2018 construction season, crews from Q3 Contracting are returning to these projects to permanently restore the areas affected by CenterPoint Energy’s construction. Restoration began in late April and will last until July 2018. Due to the snowy weather in April, CenterPoint Energy’s restoration work has been pushed back and is occurring later than originally planned.

Any hindrances to the completion of permanent restoration may include weather or construction work by other construction contractors. Some cities where CenterPoint Energy worked in 2017 will complete their own restoration.
By July 1, 2018, crews from Q3 Contracting plan to finish the permanent restoration of CenterPoint Energy’s projects that ended in 2017. Below is the schedule for the affected areas, subject to change due to weather:

  • Minneapolis – 5th Avenue S.: Soft surface restoration will start on June 7 and last for one week. Concrete and blacktop restoration is done.
  • Minneapolis – 18th Avenue NE from Johnson to Jackson Streets NE: Concrete restoration will start by Saturday, June 9. Soft surface restoration will follow, starting the week of June 18 and lasting for one and a half weeks. Other work will be done by crews from the city of Minneapolis.
  • Minneapolis – 22nd Avenue NE and Stinson Parkway NE: Concrete restoration is done. Soft surface restoration began on June 4 and will last for one and a half weeks.
  • Minneapolis – 23rd Avenue SE: Concrete restoration is done. Soft surface restoration will last from June 8 to 14, 2018.
  • Minneapolis – 54th Street E.: Concrete restoration is done. Soft surface restoration will start on June 11 and last for one week.
  • Minneapolis – Washington Avenue N.: The hard surfaces are permanently restored. The soft surfaces will have new dirt and new grass seed. It will be finished within three weeks.
  • Minneapolis – Pleasant Avenue S.: Concrete restoration is done. Soft surface restoration will start on June 11 and last for one week.
  • Richfield – Richfield 2017 Reconstruction Project, between W. 62nd Street, Humboldt Avenue S., Portland Avenue S. and W. 77th Street: The hard surfaces are permanently restored. The soft surfaces will be done by Saturday, June 9.

Spring, Sum​​mer and Fall Restoration

Timely repairs: A number of factors can impact the restoration schedule, including the type and extent of the project, the location a​nd the weather. During the spring, summer and fall, our goal is to complete restoration work in the metro area within five to seven days, and in outstate Minnesota in seven to ten days. For projects completed in late fall, restoration will be completed the following spring. Restoration is not done on new construction job sites or when utility work is done in conjunction with city initiated street replacement projects.

Hard and soft surface restoration: CenterPoint Energy requires the highest quality restoration materials, including seed, sod, blacktop and concrete. When repairing a street or sidewalk (hard surface), the utility crew fills in the bell hole, and the final restoration is done by a separate contractor that specializes in hard surface restoration. Boulevard and yard (soft surface) restoration is done by a separate contractor that specializes in soft surface restoration.

Below is an example of hard and soft surface restoration in a neighborhood. There is a new concrete panel on the sidewalk. On either side are sections of biodegradable netting on newly-restored lawns.



Below is an example of a concrete panel restored on a residential road.



Seed versus sod: There are a number of advantages to using seed versus sod when restoring yards and boulevards when doing soft surface restoration. Repairs made with black dirt and seed provide for a naturally non-transplanted repair that requires less maintenance and far less watering (15 minutes per day versus twice a day for sod). The grass seeds germinate in seven to 14 days, after which the roots grow down as the blades of grass grown up, providing for a sturdier and more stable restoration.

Below is an example of biodegradable netting placed over a newly-restored section of lawn.



After time, the grass grows through the biodegradable netting, creating a sustainable lawn.



Communication and follow up: We understand the importance of working closely with customers and city representatives, including city inspectors and permit officials, to minimize the potential disruption and inconvenience. We’re committed to providing information and scheduling updates as necessary to keep city staff and our customers informed when construction and restoration work is taking place in your community. ​

Please visit our Construction Zone​ page for updates on our high-profile projects. The restoration crews typically leave a door tag with CenterPoint Energy’s logo to instruct customers on how to maintain their newly-restored lawns after construction. Click here for an example of a CenterPoint Energy restoration door tag.

Winter Restoration

CenterPoint Energy’s restoration policy is to restore any surfaces affected by CenterPoint Energy’s construction to their original condition. After a construction project is finished in cold weather, CenterPoint Energy’s crews will temporarily or permanently restore these areas depending on the temperature and the availability of materials.

What does hard surface winter restoration look like?
Depending on the hard surface, CenterPoint Energy crews will apply asphalt or concrete restoration to the areas affected by CenterPoint Energy’s construction. If the temperature is unconducive to concrete restoration, the crews will apply asphalt to the affected surface. The crews will return in the spring to replace the asphalt with the appropriate permanent materials.



What does soft surface winter restoration look like?
If temperatures aren’t conducive for planting grass, CenterPoint Energy’s restoration crews will apply winter erosion control called hydromulch (otherwise known as hydroseed), a biodegradable mixture of shredded wood, paper and mulch. The crews apply hydromulch by spraying it onto the affected areas. Sometimes the crews place netting with hydromulch to keep the soil together. Hydromulch is safe for pets to touch, but CenterPoint Energy crews recommend leaving it alone until the crews return in the spring.

Permanent soft-surface restoration involves the crews’ placing black dirt and planting grass seed in the affected areas.

Any holes created by CenterPoint Energy crews in boulevards during construction will be backfilled with dirt and sprayed with hydromulch in cold weather. In spring, the restoration crews will return to place black dirt and grass seed in these areas.​