Service Technician


ARE YOU AN EXISTING CUSTOMER? Sign in to schedule your appointment!

How Do I Schedule My Service?

You need to be enrolled in My Account to schedule, review or cancel an appointment online.

If you are a new customer and need to register for My Account, you will need your CenterPoint Energy account number from your recent statement.

Register My Account

Benefits of Online Scheduling

 

Schedule appliance repair and maintenance service appointments

 

Check on pending appointments

 

Reschedule or cancel future appointments

 

Receive email confirmations and a friendly reminder of your appointment

 

View up to 18 months of your repair and maintenance history.

 

 

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Troubleshooting Assistance

Before you schedule repair service for your furnace or boiler try these tips first:

 

Have you checked to make sure the air filter is clean?
A dirty or clogged air filter can affect the performance of your heating or cooling system.

 

Have you checked the thermostat setting?
While this may seem obvious, make sure your thermostat is correctly set to "Heat." This small switch can sometimes get moved very easily and without anyone ever realizing it.

 

Is the thermostat working?
Some thermostats are wired to the house's electrical system, while others use batteries. It's possible that a couple of new batteries could fix the issue.

 

Is the circuit tripped?
Check the circuit breaker in the house to make sure the breaker is on and operational.

 

Are the supply vents all open and unblocked?
Make sure that furniture, rugs, or curtains are not blocking supply and return vents.

 or call HSP at 877-477-1664 or 612-333-1664