Steps to Reconnect Gas Service When Disconnected for Non-payment
If your natural gas service is disconnected due to nonpayment, you will be required to pay the following before your service can be reconnected:
Past due balance
You can find out the amount required for reconnection by contacting Customer Service. Once your payment plan and proof of payment is confirmed, a Customer Service Representative will schedule the property for reconnection.
Reconnection fees will be required as follows:
- $28.00 for standard reconnection
- $805 to $1,275 for reconnection when digging is required
Late fees
Each month, your full payment is due by your due date. If full payment is not received and your balance is more than $10, a late fee will be assessed and appear on your next bill. The fee will be 1.5 percent or $1, whichever is greater.