Assistance Programs
Financial assistance may be available to eligible low-income households for home heating needs through federally funded programs and crisis assistance offered by counties.
211 and United Way | 211 and the United Way offer many services, including confidential information and referrals for energy assistance. Dial 211 to see if you qualify for help.
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Special Payment Options
To help you avoid late payment fees and remain in good financial standing, we offer special one-time due date extensions for customers who qualify. However, once an extension is granted, it is not permanent. Your due date will return to the original date listed on your next bill. There is no fee for enrolling in the program.
Request payment extension
Enrolling in Payment Arrangement allows you to pay a total bill in smaller increments over a set period of time. There is no fee for enrolling in the program.
Once you are enrolled, you must pay your installments by the due dates displayed on your monthly CenterPoint Energy bill. In addition, you must pay the current charges on your monthly CenterPoint Energy bill by the due date provided on that bill. Failure to meet both requirements will automatically break the arrangement, and you will be required to pay the entire account balance immediately to avoid service disconnection.
Set up payment arrangement