CenterPoint Energy

Energy Assistance Programs

Having trouble paying your bill? Here are three energy assistance programs available to our customers:

Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP helps pay home heating costs. Households with the lowest incomes and highest energy costs receive the greatest benefit.

  • Energy Assistance Program Income guidelines are based on 50% of the state median income or 100% of federal poverty guidelines whichever is greater.
  • Size of grant is based on household size, income, fuel type and energy usage.
  • Households with the lowest income and highest fuel costs receive the highest grants.
  • Program is federally funded through the U.S. Department of Human Services and administered by the state Department of Commerce.
  • Funds are available for renters and homeowners.

Program benefits

  • Provides direct payment to the energy supplier.
  • Educates consumers about how to use home heating energy efficiently and safely.
  • Advocates with energy suppliers and human service providers on behalf of consumers.
  • Offers crisis help for utility disconnections and necessary fuel deliveries.
  • Provides emergency heating system repair or replacement.


How to apply

For information on how to apply, click here.

Eligibility guidelines

Maximum eligible income*

 The deadline to apply for Energy Assistance is June 1st, 2015.

To determine eligibility, the Minnesota Energy Assistance Program uses the past three months of household income prior to signing the application and/or last year's federal tax forms for self-employment income.

  Household size  Annual  Three-month 
 1  $23,354  $5,838
 2  $30,540  $7,635
 3 $37,726  $9,431
 4 $44,912  $11,228
 5 $52,098 $13,024
 6  $59,284 $14,821
 7  $60,631 $15,157
 8 $61,979 $15,494
 9 $63,326  $15,831
Over 10 Contact your community action office. To identify that telephone number, call our Customer Information Center at 612-372-4680 or toll-free at 1-800-729-6164 or visit

*Based on 50% of State Median Income or 110% of Federal Poverty Guidelines, whichever is greater.

Other helpful emergency assistance links

County emergency assistance

Minnesota county governments offer assistance programs to help residents in crisis. Unlike the Low Income Home Energy Assistance Program, these programs are not necessarily tied to income. For instance, Hennepin County provides financial assistance to residents experiencing an emergency, such as loss of housing or inability to pay utility bills, through three programs. People eligible for these programs are limited to a one-time usage in a 12-month period:

  1. Hennepin County Emergency Assistance Program (HCEAP) was created by Hennepin County in 2003. HCEAP is funded with a combination of state and federal dollars through the Minnesota Family Investment Program Consolidated Fund.
  2. Emergency General Assistance is state-funded and helps individuals, married couples or families who are in crisis and not eligible for HCEAP.
  3. Emergency Minnesota Supplemental Aid (EMSA) meets the emergency needs of people enrolled in Minnesota Supplemental Aid, which provides a monthly cash supplement to people who are blind, disabled, elderly or who receive federal Social Security Income benefits.

Click here to read the Hennepin County fact sheet, which further explains these programs.

Contact your county government to learn more about emergency assistance programs in your county.

The Salvation Army HeatShare Program

Founded by CenterPoint Energy in 1982 and administered by the Salvation Army, HeatShare provides emergency energy assistance to families in crisis. Learn more about this program.

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