What to do if you smell natural gas INSIDE your home or building:

Step 1: Leave immediately! Do not use electric switches, telephones (including cell phones) or anything that could cause a spark.

Step 2: Go to a safe location and then call our natural gas leak hotline. Do not use e-mail or the Internet to contact the company about a leak, and never assume someone else has reported the leak.

Step 3: Alert your neighbors. CenterPoint Energy checks suspected natural gas leaks at no cost to you.

Step 4: Never try to repair a natural gas leak yourself. Leave all repairs to a trained technician.

What to do if you smell natural gas OUTSIDE your home or building: IMMEDIATELY LEAVE THE AREA

• Leave immediately on foot in a crosswind direction away from the leak or vapor cloud and maintain a safe distance.
• Warn others to stay away from the leak. Abandon any equipment being used in or near the area.

For more information on natural gas safety, tour our natural gas safety section by navigating through the links on the left.