CenterPoint Energy

What to do if you smell gas
Smell gas Leave home

What to do if you smell natural gas INSIDE your home or building:

Step 1: Leave immediately! Do not use electric switches, telephones (including cell phones) or anything that could cause a spark.

Step 2: Go to a safe location and then call our natural gas leak hotline. Do not use e-mail or the Internet to contact the company about a leak, and never assume someone else has reported the leak.

CenterPoint Energy's gas leak phone number is

  • Minneapolis/St. Paul Area: 612-372-5050
  • Toll-free: 800-296-9815

Step 3: Alert your neighbors. CenterPoint Energy checks suspected natural gas leaks at no cost to you.

Step 4: Never try to repair a natural gas leak yourself. Leave all repairs to a trained technician.

Carbon monoxide safety
Check frequently for visible signs of carbon monoxide (CO) build-up in your home or building, such as high indoor humidity, and soot or water collecting near a burner or vent. Check out The Inside Story on Carbon Monoxide.

Meter Safety

During winter, heavy snow and ice can build up on or near meters, causing potentially dangerous conditions. Although meter problems due to weather are uncommon, learn more about tips to help prevent them.

Weather emergencies
Learn what to do during a weather emergency.

Pipeline safety
Did you know that most of us live and work near natural gas pipelines that deliver fuel to homes and businesses? 

Excess flow valves
Excess flow valves are optional devices that can be installed on your home's natural gas service line. They are designed to completely shut off or significantly reduce the flow of natural gas if a natural gas service line becomes damaged.

Natural gas appliances
Read important safety tips regarding natural gas appliances. 

Natural gas appliance connector warning

Read an important warning regarding natural gas appliance connectors. More »

Call before you dig
For your safety, you are required by law to call 811 at least 48 hours before you plan to dig so your underground utility lines can be marked.