We hope this section will help you get to know us and answer your questions about the many services we provide. As a new customer, you should know that everything we do centers around you – your comfort, your convenience and your peace of mind. We work hard so you can rest easy.
We're CenterPoint Energy … Always There®. We're a company with more than 5 million metered customers and a long history of service. CenterPoint Energy is composed of an electric transmission and distribution utility serving the Houston metropolitan area, local natural gas distribution businesses in six states, natural gas sales in 16 states, and pipeline and field services companies with two interstate pipelines and gas gathering operations. We're an established company with substantial assets that are managed by experienced people. Learn more.
Natural gas is a great energy value
Natural gas is your best energy value when compared to other heating fuels. In fact, it costs our average customers only a few dollars a day to heat their homes and run their appliances. It’s a clean, efficient and affordable fuel for heating, water heating and providing fuel to industry. Visit Save Energy & Money to learn more.
Natural gas safety
Natural gas is one of the safest, cleanest fuels available for homes and businesses. But, like any fuel, it must be used safely. Visit our Natural Gas Safety section for more information and to find out who to contact in case of an emergency.
Representatives are available Monday through Friday to assist you. However, for faster service, there are many self-service options available online and through our interactive phone system to help you manage your natural gas account. Learn more about self-service options available online.