CenterPoint Energy

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Please note:

This form is not intended for reporting outages or emergencies.

  • To report electric outages or electric emergencies, please call 713-207-2222 or 800-332-7143.
  • To report a suspected natural gas leak, immediately leave your home, go to a safe location and call our natural gas leak hotline at 713-659-2111 or 888-876-5786.

Learn more about why you may have received an "inaccessible meter " letter.

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Account Information

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Comments / Questions

Comments / Questions  

Gas leak? Leave! Then phone it in.

If you smell gas in your building:


Step 1: Leave!  Do not use electric switches or (cell) phones, which could cause a spark.


Step 2: From a safe place, call our natural gas leak hotline: 713-659-2111 or 888-876-5786. 


Do not use e-mail or the Web to report a leak.