CenterPoint Energy

Customer Service
Online options for fast service

We want to make doing business with CenterPoint Energy easy for you. That's why we provide these self-service options so that you can get answers to your questions quickly, at any time of the day or night. See these online options for making changes to your account and for other assistance:

  • New customer? Learn more about us and the services we provide.
  • Start, stop or transfer your services. For an easy way to start, stop or transfer your service, use  these online forms.
  • Payment locations For your convenience, CenterPoint Energy works with a number of local merchants to provide bill payment centers.
  • Payment assistance. Having trouble paying your bill? If so, you may be eligible for payment assistance. This section also provides a way for you to lend a hand to someone in need.
  • Request a duplicate bill. Misplaced your bill? View a copy online or request that a copy be mailed to you.
  • Reading your gas meter. To learn how to read your own gas meter, follow these easy instructions.
  • Reading your bill. Get help understanding your bill with this guide.
  • Free publications. CenterPoint Energy has a wealth of helpful information on natural gas topics.
  • Account services. Learn more about account services available to you and sign up Online.

Contact Us if you have a question or concern.

Register for the new My Account 

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