If your operation has three or more Small Volume Dual Fuel accounts in the same rate class, sign up for our One-Call Option. It’s easy to do and gives you more time to curtail by establishing a single, centralized call location for all of your Small Volume Dual Fuel accounts.
| Dual Fuel curtailment compliance* schedule |
| No. of Small Volume Dual Fuel accounts** | One-call customers | All other customers |
| 1 to 2 | One hour | One hour |
| 3 to 10 | Two hours | One hour |
| 11 to 20 | Three hours | One hour |
| 21 or more | Four hours | One hour |
This chart shows how much time you would have to curtail, depending on your number of Small Volume Dual Fuel Accounts. The more accounts you have, the more time allowed for curtailment if you sign up for One-Call Option.
*Total time to comply from the time the call is made from CenterPoint Energy.
**Accounts must be in the same rate class, i.e., Small Volume Dual Fuel A and B are separate classes.
You’ll enjoy greater flexibility and control with these additional benefits:
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A single call notifying you of curtailment for all of your facilities so you can ensure full compliance.
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More time to complete curtailment throughout your entire organization.
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Less opportunity for any facilities to use unauthorized gas so you avoid costly penalties.
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Added convenience and efficiency in communicating curtailment information throughout your organization.
