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Natural Gas Safety

Natural gas is one of the safest and most reliable fuels available. Rarely does a mechanical failure or storm interrupt its dependable delivery. CenterPoint Energy continually monitors our pipeline system to ensure safe and efficient delivery of natural gas to your home. For your protection, we add an odorant to natural gas, so you can detect even the slightest amount in the air. Tour our natural gas safety section by navigating through the links on the left.

Physical properties of natural gas are as follows:

  • Natural gas is colorless and odorless.
  • Natural gas is primarily methane, with small amounts of other hydrocarbons.
  • Natural gas is non-toxic.
  • Natural gas is lighter than air; if it escapes, it will rise and dissipate.
  • Natural gas is clean-burning; when burned with the proper amount of air, it produces heat, carbon dioxide and water vapor.

CenterPoint Energy's highest priority is safe and reliable delivery of natural gas. With safety in your hands and on our minds, we would like for you to know the facts about natural gas to help keep you safe. To your left, you can click on safety pages that will teach you such things as what to do if you suspect a natural gas leak.

Natural Gas Safety Checklist

Natural gas leak - What to do if you smell gas
If you smell gas, leave the area immediately. Do not use your phone, electric switches, your computer, or anything that could cause a spark. Go directly to a safe location, then call CenterPoint Energy and 911.

24-hour gas leak hotline
Minneapolis/St. Paul Area: 612-372-5050
Toll-free: 1-800-296-9815

Carbon monoxide safety
Check frequently for visible signs of carbon monoxide (CO) build-up in your home or building, such as high indoor humidity, and soot or water collecting near a burner or vent. Check out The Inside Story on Carbon Monoxide.

Call before you dig
For your safety, you are required by law to call Gopher State One-Call at least 48 hours before you plan to dig so your underground utility lines can be marked. 

Meter safety
During winter, heavy snow and ice can build up on or near meters, causing potentially dangerous conditions. CenterPoint Energy regularly inspects piping and inside meters.

Pipeline safety
Did you know that most of us live and work near natural gas pipelines that deliver fuel to homes and businesses? 

Natural gas appliance connector warning
Read an important warning regarding natural gas appliance connectors. 

Weather emergencies
Learn what to do during a weather emergency.

Energy education portal
CenterPoint Energy invites the public to access Energy Underground, which has educational materials and up-to-date information about natural gas and other energy-related topics.

Students of all ages, parents and educators can explore a whole new world about natural gas safety, energy conservation, science, careers, have an opportunity to write their own TV commercial, conduct experiments and learn the history of natural gas formation. The site also contains lesson plans, resources and educational links for teachers, as well as games and activities for students. Check out today.


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