CenterPoint Energy will deploy more than 2 million smart electric meters across its 5,000-square-mile service territory between 2009 and 2012. The new metering technology is the first step in moving the electric grid into the digital age.

• What is Energy InSightSM?
• Why is it called Energy InSightSM?
• What smart technologies are you deploying?
• Why are you installing smart meters?
• What makes “smart” meters smart?
• What are the benefits of smart meters?
• Do smart meters benefit the environment?
• How much will this cost?
• Can smart meters help save me money?
• What is the Smart Meter Texas portal? Why can't I find my meter in the portal?
• Will I be able to buy variable rate (time of use) electricity as soon as my smart meter is installed?
• When will my meter be installed?
• Will there be a specific day when you will install the meter? What if my gate is locked? Do I just have to leave the gate unlocked?
• How long will it take to install my new meter?
• How do you decide who gets a meter first? Can I get mine now?
• What happens to the old meters?
• My smart meter has been installed - what happens now?
• Why should I pay now for a meter I might not get for two years?
• Do I have to get a smart meter? My meter is working fine.
• Are smart meters accurate?
• My bill went up after I got a smart meter. Is there a connection?
• Are smart meters secure from hackers?
• Will the meter reader stop coming to my house?
• Won’t the savings on meter readers pay for the new meters?
• If I have an offsite meter reading (OMR) meter, will it be replaced?
• If I move, can I take the smart meter with me?
• Where do I get an in-home monitor? How much do they cost? 
• Will CenterPoint Energy provide assistance to low-income consumers?
• What is a Home Area Network?
• What is "demand response"?
  

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