CenterPoint EnergyElectric Transmission and Distribution
Free Mobile Outage Tracker
Available on iOS, Android and Blackberry

The CenterPoint Energy Electric Mobile Outage Tracker provides approximate locations of current power outages. The Mobile Outage Tracker is available for iPhone/iPad, Android and Blackberry devices. Search for "CNP Mobile Outage Tracker" in your app marketplace to install the app.

  

How it works:

Clicking on a triangle will zoom in on the area. Clicking again will show the number of customers without power and the estimated restoration time. Outage estimates are refreshed every 15 minutes.

Additional Help:

Please refer to the following links for more help with using the CNP Mobile Outage Tracker application. You can also access this help document from the "Help" menu within the device application.



iOS (Apple) 



Android




BlackBerry

 

For outage-related questions or to report an outage, please contact our Customer Service line at 713-207-2222.

For technical problems downloading or installing the CNP Outage application on your device, please email gissupportdesk@centerpointenergy.com for assistance.