CenterPoint EnergyIntroducing the smart meterIntroducing the smart meter
 
What is the Smart Meter Texas portal?
Why can't I find my meter in the portal?

The Smart Meter Texas web site was designed by IBM on behalf of a consortium of electric transmission and distribution utilities, including CenterPoint Energy, Oncor, and American Electric Power, to give customers with smart meters in the service territories of these utilities more control over their electricity use.

After a testing and acceptance period of up to two months following the installation of their smart meter*, consumers can register at www.SmartMeterTexas.com to access detailed views of their electric usage history in 13-month, 30-day, or 24-hour snapshots down to 15-minute intervals including usage data up to 24-48 hours before the current day. 

The Smart Meter Texas portal also allows Retail Electric Providers (REPs) to access their smart meter customers' usage information to support retail offerings such as energy analysis tools, time-of-use rates, and pre-paid service. Through the portal, REPs can also connect Home Area Network devices to smart meters to help consumers better manage their electricity use by remotely controlling smart electric appliances and thermostats, which are under development by a number of manufacturers.

For more information, or to register your meter, visit www.SmartMeterTexas.com or call the Smart Meter Texas Help Desk at 1-888-616-5859. If you do not find your meter on the portal, it may not yet have completed the 60-day acceptance period. Check with CenterPoint Energy at 713-207-2222 or 1-800-332-7143 or call your retail electric provider to find out when your smart meter is ready for the Smart Meter Texas portal.

Click here for an online demo of the Smart Meter Texas web portal.

Note: CenterPoint Energy electric delivery customers without smart meters can click here to view their electric usage down to monthly increments.

*Some smart meters are being installed in newly constructed homes and business facilities outside scheduled deployment areas where the telecommunications infrastructure necessary for fully functional smart meters is not yet in place.  These smart meters will not become fully functional until this supporting infrastructure is in place at the time that area is scheduled for smart meter deployment.

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