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Restoration times for severe storms or hurricanes
You need not report individual power outages shortly after a major storm

Following a severe storm or hurricane, we may be unable to provide much detailed information about your individual outage, but working together, we can assess the damage and speed up our response. Our phone lines may be busy during emergencies, so please be patient while power is being restored. Customers should plan on being without power for the following lengths of time based on the severity of the storm:

 Category 1  winds 74-95 mph (64 - 82 kt)  7 to 10 days
 Category 2  winds 96-110 mph (83-95 kt)  2 to 3 weeks
 Category 3  winds 111-130 mph (96-113 kt)  3 to 5 weeks
 Category 4  winds 131-155 mph (114-135 kt)  4 to 6 weeks
 Category 5  winds 156 mph and up (135 + kt)  6 to 8 weeks
The CenterPoint Energy Electrical Customer Outage Tracker displays estimates of current, known outage locations and estimated restoration times for those outages. Click on the link above to see an outage map.

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