Houston – Sept. 20, 2008 – CenterPoint Energy reminds the public that as they make repairs after Hurricane Ike, they need to call 811 before digging to avoid additional service interruptions, serious injuries or even death. This phone number connects you with the state one-call center, which alerts participating utility companies such as electric, gas, cable and phone about the planned digging so they can mark the appropriate location of their underground lines if necessary.
“Many of us have had fences knocked down and trees uprooted and digging without calling can disrupt service to an entire neighborhood, harm you and those around you, and potentially result in fines and repair costs,” said Joe Berry, CenterPoint Energy’s manager of damage prevention. “Whether you are planning to do it yourself or hire a professional, smart digging means calling 811 before each job. Homeowners often make risky assumptions about whether or not they should get their utility lines marked, but every digging job requires a call – even small projects like planting trees and repairing fences,” he added.
Customers need to be prepared for a longer than usual wait time during the next few weeks due to the large volume of locates being requested. The company stresses that no digging should take place until the lines have been marked.