Warranty Information

PRODUCT WARRANTY INFORMATION



WATER HEATERS 
Water Heater
AMERICAN™ WATER HEATERS
AMERICAN™ WATER HEATER COMPANY
 

U.S. Craftmaster American


Six-year warranty on tank and parts
One-year tank labor
One-year parts labor

American PROline®
Six-year warranty on tank and  parts
Six-year tank labor
One-year parts labor
American PROline®
12-year warranty on tank and parts
12-year tank labor
12-year parts labor

Polaris Condensing Water Heater
10-year warranty on tank
10-year tank labor
10-year parts labor
GAS FURNACES 
Gas Furnace
CARRIER ENERGY EFFICIENT GAS FURNACES
Up to a lifetime limited warranty on the heat exchanger. Other parts have a 10-year limited warranty. Warranty varies by furnace model. Ask for details. CenterPoint Energy's Home Service Plus® (HSP) also offers a full five-year labor warranty at no additional charge.

RUUD ENERGY EFFICIENT GAS FURNACES
Up to a lifetime warranty on the heat exchanger and up to ten years on other parts. Warranty varies by model. Ask for details. HSP also offers a full five-year labor warranty at no additional charge.
AIR CONDITIONERS 
Air Conditioner
CARRIER AIR CONDITIONERS 
Up to a 10-year limited warranty on all air conditioner parts and an industry-leading full five-year labor warranty from HSP. Warranty varies by model. Ask for details.

RUUD AIR CONDITIONERS

Ten-year limited warranty on all parts and an industry-leading full five-year labor warranty from HSP. Ask for details.
GAS BOILERS 
Gas Boilers
SLANT/FIN® NATURAL GAS BOILERS
Limited lifetime warranty on heat exchanger.  Five-year parts and labor warranty.

ALPINE NATURAL GAS BOILERS
12-year limited warranty on heat exchanger plus a five-year limited parts and labor warranty.

BURNHAM® NATURAL GAS BOILERS
Limited lifetime warranty on heat exchangers.
Ask for details. HSP also provides a full five-year labor warranty at no additional charge.
FIREPLACES AND FIREPLACE INSERTS 
Fireplace
KOZY HEAT
Lifetime warranty on heat exchanger, firebox, logset and glass.
One-year on other parts.

Our unique 30-Day Guarantee
We’re so sure you’ll love your new gas fireplace insert that if you’re not satisfied, we’ll remove it and refund your entire purchase price.
AIR CLEANERS 
Air Cleaner
DYNAMIC 
One-year frame, five-year power head assembly warranty

HONEYWELL
Five-year parts warranty
Five-year warranty on parts for UV Lights (excluding bulbs).
HUMIDIFIERS 
Humidifier
APRILAIRE 
One-year all parts warranty**
HEAT RECOVERY VENTILATORS 
Heat Recovery Ventilators
LIFEBREATH
Lifetime warranty on heat-exchange core; five-year warranty on parts.
Ask for details.
CO ALARMS 
CO Alarms
NIGHTHAWK
Seven-year limited warranty

Ready to Pick your New Equipment?

Schedule a FREE in-home consultation today! Simply complete and submit our online request form, or call 612-342-4610 in the Minneapolis / St. Paul, MN metro area or 1-877-HSP-1664 in Greater Minnesota*. You do not need to be a CenterPoint Energy gas customer to buy from us.

Still not sure?

Check our Buyer's Guide to help determine your product needs. Then learn about our Sales Process to see how CenterPoint Energy's Home Service Plus experts help you make the right choice.

*Some geographic restrictions apply