​​Clogged Sewer Line?

Contact CenterPoint Energy to determine if a natural gas line is involved. 

Although it is an unusual situation, there may be a few instances a year where a sewer or septic blockage occurs as a result of a contractor’s excavation activities during construction – resulting in potential hazards associated with natural gas and sewer or septic lines intersecting underground. However, CenterPoint Energy is resolved to take action to remedy a situation upon notification to prevent an accident from occurring.

If your sewer or septic does back-up, CenterPoint Energy warns customers and plumbing contractors against trying to drill through a blockage. Contact CenterPoint Energy so we can locate underground natural gas facilities to help prevent potential damage to the lines and a natural gas leak.
If you have concerns about whether your natural gas line has crossed your sewer or septic line, contact a qualified professional plumber or contractor. A professional plumber can perform a sewer and septic line inspection with a camera that will inspect the inside of a sewer or septic pipe. 

If the qualified contractor discovers an issue with any CenterPoint Energy natural gas piping, the company will work closely with that professional to resolve the issue. We have notified contractors and plumbers that they should call CenterPoint Energy if they need assistance. We have qualified personnel who are available to assist 24 hours/7 days a week.
Sewer or septic contractors, customers or plumbers can call 1-855-820-0127 for assistance.