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Go paperless this school year

As you round up those new backpacks, fresh notebooks and sharpened pencils for back to school time, take stock of your own paperwork and clutter. One easy way to add convenience and reduce clutter is to sign up for Paperless Billing​. Enroll today and:

  • Get an email when your bill is ready to view and pay.
  • Choose how you want to pay - online, by phone, automatically or at a payment center.
  • Add text or email payment alerts for an extra nudge.
  • Access up to 13 months of previous bills online.​

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Natural gas benefits you​​​

Natural gas provides many benefits– some you notice every day and some you don’t even think about. Natural gas is:

  • Safe
  • Affordable
  • Domestic
  • Abundant
  • Comfortable
  • Efficient

Take a moment to view this new, brief video from the American Gas Association to learn more about how natural gas is helping you every day.

Save energy, save money

Saving energy with energy-efficient equipment not only makes good environmental sense, it also boosts your budget. You can save money for years to come when you install energy-efficient natural gas appliances, such as water heaters, heating systems and more. Natural gas equipment generally uses less energy and costs less to operate than their electric counterparts. Time after time, natural gas has been found to outperform other fuels for jobs such as:

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Hurricane Preparedness

Your safety is important! Take some time to prepare for storm season. If you smell natural gas INSIDE your home after a storm, leave immediately on foot, taking your pets and neighbors with you! 

  • ​Do not use electric switches, telephones (including cell phones) or anything that could cause a spark. 
  • Do not drive your car. A car creates a spark when started. 
  • Then, go to a safe location in a nearby home or building and call 911 and our gas leak hotline. 
  • Never assume that someone else has reported the gas leak. 
  • Alert your neighbors. 
  • Remember, CenterPoint Energy checks suspected natural gas leaks at no cost to you.

If you smell gas OUTSIDE your home or building following a storm, IMMEDIATELY LEAVE THE AREA on foot in a crosswind direction away from the leak or vapor cloud and maintain a safe distance. Warn others to stay away from the leak.

If your natural gas service was interrupted, and you are now ready for service to be restored, please call CenterPoint Energy, and a service technician will be dispatched to your home or business to reconnect service. View more natural gas safety tips.

No power, no problem

Don’t let a power outage disrupt your lifestyle. Purchase a natural gas generator and put the power back in your hands. Eliminate the discomfort and inconvenience of unexpected power outages and secure 24/7 automatic back-up power protection for your home and family.​

Stay safe around pipeline markers

Know what’s below and always call 811 before any digging project, large landscaping jobs or as small as planting a few flowers. One call does it all, it’s free and it’s the law. Call at least two working days in advance of any digging project.

While this is always a good reminder in any season, it’s also important to increase your awareness of pipeline markers.

Most of us live and work near natural gas pipelines that deliver fuel to our homes and businesses, so knowing their locations is very important before you dig to help prevent potentially dangerous situations. Since most pipelines are buried underground, pipeline markers are used to indicate their approximate location. They cannot be relied upon to indicate the exact position of the pipeline. The markers can be found where a pipeline intersects a street, highway or railway. The most common pipeline markers are shown here​. They display operator information, type of product and an emergency contact number.

Learn more about pipeline safety​.​

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Natural gas safety education website recognized

CenterPoint Energy has been honored with the 2017 Southern Gas Association (SGA) Community Service award, recognizing the company’s natural gas safety education web​site, Safe and Smart with Buddy Blue Flame​™.

“The Community Service Awards program offered CenterPoint Energy an opportunity to share our new educational website, Safe and Smart with Buddy Blue Flame,” said Diane M. Englet, senior director of Corporate Community Relations. “This natural gas safety education website is part of CenterPoint Energy’s ongoing efforts to encourage people of all ages to focus on safety.”

CenterPoint Energy’s natural gas safety education website was launched in 2016 to teach students of all ages about natural gas concepts and how to be safe around natural gas. The website is viewable on most mobile devices and can be used by educators on interactive whiteboards in the classroom and is also a tool for parents. The site features downloadable activity sheets that promote literacy and math skills, as well as teaching about natural gas safety. The interactive games simulate popular video games in offering multi-level and multi-player formats.​

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CenterPoint Energy earns U. S President’s Volunteer Service Award

Earlier this year, Junior Achievement USA® (JA) honored CenterPoint Energy with a bronze level U.S. President’s Volunteer Service Award for providing at least 5,000 volunteer hours to local Junior Achievement offices during the 2015-2016 school year. JA fosters work-re​adiness, entrepreneurship and financial literacy skills among youth.

CenterPoint Energy employees volunteer for JA in several of the communities where we operate. Whether we were teaching about the difference between a “want” and a “need” or encouraging careers in STEM disciplines, our volunteers collectively reached 31,498 students during the recent 2016-17 school year. “Junior Achievement volunteers are critical to our organization’s success and are a vital part of our mission,” said Gina Blayney, Junior Achievement of the Upper Midwest President & CEO.

Learn more about what CenterPoint Energy is doing in the community​.

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CenterPoint Energy named a 2017 Most Trusted Brand

CenterPoint Energy earned a 2017 “Most Trusted Brand” designation, making it one of the nation’s most trusted utilities according to a new Cogent Reports™ study by Market Strategies International. The study measures Brand Trust through scoring six factors among residential customers – customer focus, company reputation & advocacy, community support, communications effectiveness, environmental dedication and reliable quality.

“We have made substantial investments over the last several years to enhance the safety and reliability of our natural gas system and to improve our service to customers,” said Gregory E. Knight, senior vice president and chief customer officer for CenterPoint Energy. “We believe customers’ naming us a “most trusted brand” clearly demonstrates that they value and appreciate these efforts.”

We want to hear from you

We want to know what you think about CenterPoint Energy, energy topics, energy conservation and more. Join our Feedback Forum​ and we promise we won’t fill up your in box. We’ll just send short surveys a few times a year. Your input is truly valued.

Benefits:

  • Forum members’ input truly influences the new products, services and communications coming from CenterPoint Energy.
  • When we say “we hear you,” we really do! We read and carefully consider every survey response submitted.
  • Get a “report” email back giving you the results of the subject of the survey.
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