Report a natural gas leak

To report a suspected natural gas leak, immediately leave your home, go to​​ a safe location and call 911 and then our natural gas Leak Emergency Hotline: 713-659-2111 or 888-876-5786

Report a payment made

Report a payment made at an authorized payment center.

Report an electric power outage

​Visit our Outage Center to view current outages and sign up for power alert service. To report an electric power outage, please call: ​​713-207-2222 or 800-332-7143.

Report an natural gas outage

 To report a natural gas power outage, please call: 713-659-2111 or 800-752-8036.

Report a streetlight outage

  • ​If you already know the streetlight number, go directly to the request form​
  • Or report a streetlight outage using a map​;

Report a loss or damage

You may file a claim if you believe that CenterPoint Energy may have some responsibility for causing a loss you have experienced, or if you would like to report damage to CenterPoint Energy facilities caused by a third party.