We want to connect you to the right people who can answer your questions or provide you with the services you need. Choose from the categories below to find a contact e-mail address and/or phone number or submit a request online.

Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday except holidays. We also offer account self service functions that are available 24/7. 



Contact Us

Customer Service

Report a Gas Leak

  • 888-876-5786

Payment Address

CenterPoint Energy, Inc.

P.O. Box 4583

Houston, Texas 77210-4583