Don't wait until you receive a disconnection/shut-off notice or your natural gas service has been disconnected. ​ If you are or anticipate having trouble paying your natural gas bill, please contact us right away. You can also refer to the programs and services below for assistance.

Payment arrangements and extensions

Set up a payment arrangement or payment extension online for your past-due bill, or contact us.



Assistance Programs

Financial assistance may be available to eligible low-income households for home heating needs through federally funded programs and crisis assistance offered by counties.​

Low Income Home Energy Assistance Program

Call the Office of Community Services to learn more about the Energy Assistance Programs at 501-682-8715.

Lend a helping hand

CenterPoint Energy sponsors programs that provide utility bill assistance for families in need, aiding thousands of CenterPoint Energy customers, including seniors, families with young children, and customers with disabilities each year. These programs are primarily funded through donations from generous customers like you, and can be conveniently added to your monthly bill. CenterPoint Energy gives the donations to local charities such as the American Red Cross, the United Way, and the Salvation Army to fund programs that help our neighbors manage their natural gas expenses. Donations are tax-deductible. Donate today