Houston - At approximately 10 p.m. Tuesday, CenterPoint Energy experienced an equipment malfunction at a regulator station, the point where the company receives natural gas from its supplier. To be safe, the company began turning off natural gas service to approximately 800 customers.
"Safety is our number one priority and there was never any danger to the community," said Bobby Burns, operations director for CenterPoint Energy. "Later today, our certified service technicians will begin the process of performing a series of safety checks to ensure there is no risk involved in restoring gas service. We have also brought in technicians from other parts of our service territory to assist in restoring gas service."
"There is no need to call us as we make our initial assessments. And while we anticipate restoring service to most customers today, any premise that is not restored by 9 p.m. will be scheduled for completion Thursday starting at 6 a.m.," added Burns.
To perform these inspections, CenterPoint Energy service technicians will need to enter each home or business. At this time, no action is required on the part of the customer. If an adult over the age of 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions.
For updates, follow CenterPoint Energy on Twitter: @CNPAlerts.