Houston, TX – June 1, 2015 –Hurricane season officially begins today, and just as CenterPoint Energy has an Emergency Operations Plan should a hurricane strike, the company urges customers to have their own emergency plan as well, particularly if they depend on electricity for life-sustaining equipment. Customers need to be prepared to be without power for two weeks or possibly longer, depending on the severity of the storm.
“At the start of hurricane season, we’re reminded of the importance of advanced preparation,” said David Baker, vice president of Electric Operations for CenterPoint Energy. “No two storms are alike, which makes it difficult to forecast what the exact damage to our electric system could be and how long outages could last. Now is the time to make a plan, especially if you or a loved one depend on electricity for life-sustaining equipment.”
The company suggests that customers be prepared to be without service in accordance with the following guidelines:
|HURRICANE||WIND SPEED||ESTIMATED OUTAGE*|
|CATEGORY 1||winds 74-95 mph||7 to 10 days|
|CATEGORY 2||winds 96-110 mph||2 to 3 weeks|
|CATEGORY 3||winds 111-130 mph||3 to 5 weeks|
|CATEGORY 4||winds 131-155 mph||4 to 6 weeks|
|CATEGORY 5||winds 156 mph and up||6 to 8 weeks |
Power Alert Service
Consumers are also encouraged to sign up for Power Alert Service, which builds on the company's investments in smart grid technology. Power Alert Service automatically notifies consumers via SMS text, email or phone call whenever a power outage or other power problem is detected at or near their address. The service is free*, and alerts arrive within minutes of an outage that occurs at or near an address.
*Standard text messaging rates apply.
Along with alerting registered consumers to power outages and other problems, Power Alert Service:
- Provides an estimated time when the problem will be fixed
- Notifies customers when the problem has been resolved and updates throughout the repair process as well as what caused the outage
- Allows customers to opt-out at any time
Consumers interested in receiving alerts should visit CenterPointEnergy.com/PowerAlertService to sign up or update their contact and notification preferences. Signing up or modifying communication preferences requires an electric meter number, so consumers should have a recent electric bill handy.
Saturday, June 6 10:00 a.m. – 3:00 p.m.
George R. Brown Convention Center
CenterPoint Energy also encourages Houston-area residents to attend the 2015 Houston/Galveston Hurricane Workshop this weekend. The annual workshop aims to prepare residents for hurricane season through presentations, interactive exhibits, hurricane forecasting and more. This free event is family-friendly and open to the public. The workshop is the largest of its kind in the nation with approximately 2,500 attendees each year.
For information and resources on hurricane preparedness, visit CenterPointEnergy.com/StormCenter.