Minnesota Cold Weather Rule ends soon
Call CenterPoint Energy about available energy assistance funds for qualifying customers with past due natural gas bills
2015-04-08T05:00:00Z

 

MINNEAPOLIS – April 08, 2015 – Customers with past due natural gas bills should take steps to avoid having their natural gas service disconnected once the Cold Weather Rule (CWR) ends April 15. The Minnesota CWR protects residential customers who are having problems paying their natural gas bill from having their service disconnected Oct. 15 through April 15. While the CWR does not prevent disconnection, it does protect qualified customers during the coldest months as defined in the rule.
“We encourage customers who are having trouble paying their natural gas bill and are at risk at having their service disconnected to contact us right away,” said Joe Vortherms, vice president of Gas Operations for CenterPoint Energy.  “We are in touch with many of the resources in our communities and can help customers connect with these agencies. We can also help enroll customers in the various bill payment programs that we offer.”

What does CenterPoint Energy offer qualify customers?
• Payment options and energy assistance program information
•  Gas Affordability Program (GAP), which helps customers lower their monthly gas bills and pay past due balances. To qualify for GAP, customers must have an active Low Income Home Energy Assistance Program (LIHEAP) grant for the current heating season. If accepted into the program, customers can receive credits on their monthly natural gas bill and will not have their natural gas service turned off during the program year, provided required payments are made. Customers can call 612-372-4727 (1-800-245-2377) to see if they qualify or visit the company’swebsite. Funds are limited so customers are encouraged to apply as soon as possible. Additionally, customers can use CenterPoint Energy’s online and automated telephone options to make a one-time payment, setup a payment arrangement, report a payment made at an authorized bill payment center and to have service reconnected (web only) at CenterPointEnergy.com/SelfService. To make a payment by phone and avoid service disruption, or to learn more about energy assistance, please call 1-612-372-4680 or 1-800-729-6164.
            CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns a 55.4 percent limited partner interest in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,400 employees, CenterPoint Energy and its predecessor companies have been in business for more than 140 years. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit the website at CenterPointEnergy.com.

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CenterPoint Energy making progress restoring natural gas service following outage in northeast Texas

Houston – December 14, 2017 - CenterPoint Energy has made progress restoring service following a natural gas outage in northeast Texas that affected several thousand customers in and around Mt. Vernon, Mt. Pleasant, Winfield and Talco. The outage was the result of a service interruption from the company's natural gas supplier, which has been resolved.

"We completed the process of turning off each customer's natural gas meter and have begun the restoration process; we've been able to restore gas service to approximately 38% of impacted customers." said Mike Maxwell, district director for CenterPoint Energy. "Safety is our number-one priority as we continue working to restore service.

"As we begin, qualified service technicians will come to your home and/or business between 7 a.m. and 10 p.m. to perform a series of safety checks to ensure there is no risk involved in restoring gas service," Maxwell added.

"Once our safety checks are complete, we expect most service to be restored by Friday afternoon. We appreciate your patience as we work to restore service to your community," said Maxwell.

At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions. All CenterPoint Energy technicians wear badges and will gladly show them to you upon request before entering your home or business.

 

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts and Facebook: Facebook.com/CenterPointEnergy.

CenterPoint Energy continues response to natural gas outage in northeast Texas

​Houston – December 13, 2017 - CenterPoint Energy is continuing to respond to a natural gas outage in northeast Texas that is affecting several thousand customers in and around Mt. Vernon, Mt. Pleasant, Winfield and Talco. The outage was the result of a service interruption from the company’s natural gas supplier, which has been resolved.
 
“Safety is our number-one priority as we work to restore natural gas service,” said Mike Maxwell, district director for CenterPoint Energy. “As part of our safety procedures, to ensure that there is no air in the natural gas distribution lines we started the process of turning off each customer’s natural gas meter this morning and anticipate completing this activity later today.
 
“We will then work to ensure that the natural gas distribution lines are clear of air. Once the lines are clear, our qualified service technicians will begin performing a series of safety checks to ensure there is no risk involved in restoring gas service,” Maxwell added. “To perform these inspections, CenterPoint Energy service technicians will need to enter each home or business. We have also brought in technicians from other parts of the state, as well as support from Arkansas, Oklahoma, Louisiana and Mississippi, to assist in restoring gas service.
 
“There is no need to call us as we make our initial assessments,” Maxwell said. “Once our safety checks are complete, we anticipate restoring service to most customers within 48 hours. At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions.”

​For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the restoration process.
For updates, follow CenterPoint Energy on Twitter: @CNPAlerts and Facebook.

CenterPoint Energy increases quarterly dividend 4 percent to 27.75 cents per shar

Houston – Dec. 13, 2017 - CenterPoint Energy, Inc. (NYSE: CNP) today announced that its Board of Directors declared a regular quarterly cash dividend of $0.2775 per share of common stock, payable on March 8, 2018, to shareholders of record at the close of business on February 15, 2018. This represents approximately a 4 percent increase from the previous quarterly dividend of $0.2675, and if annualized, would equate to $1.11 per share.

"I am pleased that for the thirteenth consecutive year, CenterPoint Energy is raising its dividend," said Scott M. Prochazka, president and chief executive officer of CenterPoint Energy.  "This increase demonstrates a strong commitment to our shareholders and the confidence the board of directors has in our ability to deliver sustainable earnings and cash flow."

CenterPoint Energy will begin utilizing a standardized payment schedule for future dividends with dividends payable on the second Thursday of March, June, September and December to shareholders of record at the close of business on the third Thursday of February, May, August and November.   

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, please visit www.CenterPointEnergy.com.

This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding future events, such as annualized dividends per share, future earnings and cash flow, projected dividend record and payment dates, and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release.

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CenterPoint Energy reports natural gas outage for customers in northeast Texas

​​Houston – December 12, 2017 - CenterPoint Energy is experiencing a natural gas outage in northeast Texas that is affecting several thousand customers in and around Mt. Vernon, Mt. Pleasant, Winfield and Talco. The outage is a result of a service interruption from the company’s natural gas supplier.

“Safety is our number-one priority as we work to restore natural gas service,” said Mike Maxwell, district director for CenterPoint Energy. “As part of our safety procedures, to ensure that there is no air in the natural gas distribution lines we will begin the process of turning off each customer’s natural gas meter early tomorrow morning.

“We will then work to ensure that the natural gas distribution lines are clear of air. Once the lines are clear, our qualified service technicians will begin performing a series of safety checks to ensure there is no risk involved in restoring gas service,” Maxwell added. “To perform these inspections, CenterPoint Energy service technicians will need to enter each home or business. We have also brought in technicians from other parts of the state to assist in restoring gas service.

“There is no need to call us as we make our initial assessments,” Maxwell said. “Once our gas supply is restored, we anticipate restoring service to most customers within 48-72 hours. At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions.”

For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the restoration process.

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts.​

CenterPoint Energy receives Tree Trust’s 2017 Community Partner Award

Minneapolis – Nov. 27, 2017 – CenterPoint Energy was recently honored with the 2017 Community Partner Award from Tree Trust in Minnesota.  For more than 20 years, CenterPoint Energy has supported the organization's Learning with Trees Program as it partners with local schools to create a more beautiful school environment. Tree Trust and CenterPoint Energy have also collaborated on building students' appreciation for the environment and the importance of paying it forward.  

"We are honored to receive the Community Partner Award and proud of our long-standing relationship with Tree Trust," said Doug Peterson, director of Home Service Plus® for CenterPoint Energy and Tree Trust board member.  "Tree Trust's mission to invest in our communities and the environment aligns well with our company's core values." 

Brad Tutunjian, vice president of Gas Operations in Minnesota, added, "Credit for this prestigious award goes to our employees who volunteer their personal time to support a healthy environment and vibrant communities. Tree Trust makes a positive, lasting impact across our state and we are proud to be its partner."

Tree Trust is a Minnesota non-profit organization founded in 1976. Its mission is to improve the community environment by investing in people. Tree Trust operates employment training programs that help disadvantaged youth and adults reshape their lives, environmental education programs that turn students into informed environmental leaders, and community forestry programs that empower people to take an active role in improving the local environment.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common and subordinated units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit the website at CenterPointEnergy.com.