CenterPoint Energy has payment programs to help customers better manage bills
2015-02-23T06:00:00Z

February 23, 2015 - CenterPoint Energy wants customers to be aware of programs available to help them manage their natural gas bills. The size of home heating bills primarily reflects two factors: the price of natural gas and the amount of gas the customer is using – which is often related to weather.
“Though natural gas prices remain low and stable, some customers may have difficulty paying their gas bill due to recent cold weather which likely led them to consume more natural gas for heating needs,” said Walter Bryant, vice president of Gas Operations in Arkansas. “We urge customers to contact us immediately if they anticipate they’ll have difficulty paying their gas bill and also to apply now with agencies that may be able to help customers through the Low Income Home Energy Assistance Program (LIHEAP) grant process.”

The Central Arkansas Development Council (CADC) is hosting a Crisis LIHEAP Day for Pulaski County residents on February 25 and 26 from 9 a.m. to 2 p.m. at the Arkansas State Fairgrounds Arts and Crafts Building at 2600 Howard. CenterPoint Energy representatives will be on hand at the event verifying disconnect notices and handing out free energy savings publications.
Additionally, CenterPoint Energy recommends:
• If you are or anticipate that you will have trouble paying your natural gas bill, please contact CenterPoint Energy at 800-992-7552 right away. Do not wait until you receive a disconnection/shut-off notice or your natural gas service has been disconnected.
• You may be eligible for payment arrangements, including a credit extension of up to 30 days and/or a Delayed Payment Agreement, which may allow for repayment of your bill over several months.

• CenterPoint Energy representatives are also aware of various assistance programs that may be available for families in need including seniors, families with young children, and customers with disabilities. These programs are funded at a federal and local level.  If you wish to learn more about assistance options that may be available, please call CenterPoint Energy at 800-992-7552 or your local Energy Assistance agency at 501-603-0909.
• Eligible customers should enroll in CenterPoint Energy’s Average Monthly Billing program to help you avoid winter bill peaks by spreading your natural gas costs throughout a 12-month period.
• Customers can visit www.centerpointenergy.com/readyforwinter for more helpful information on ways to save energy and money.

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CenterPoint Energy making progress restoring natural gas service following outage in northeast Texas

Houston – December 14, 2017 - CenterPoint Energy has made progress restoring service following a natural gas outage in northeast Texas that affected several thousand customers in and around Mt. Vernon, Mt. Pleasant, Winfield and Talco. The outage was the result of a service interruption from the company's natural gas supplier, which has been resolved.

"We completed the process of turning off each customer's natural gas meter and have begun the restoration process; we've been able to restore gas service to approximately 38% of impacted customers." said Mike Maxwell, district director for CenterPoint Energy. "Safety is our number-one priority as we continue working to restore service.

"As we begin, qualified service technicians will come to your home and/or business between 7 a.m. and 10 p.m. to perform a series of safety checks to ensure there is no risk involved in restoring gas service," Maxwell added.

"Once our safety checks are complete, we expect most service to be restored by Friday afternoon. We appreciate your patience as we work to restore service to your community," said Maxwell.

At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions. All CenterPoint Energy technicians wear badges and will gladly show them to you upon request before entering your home or business.

 

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts and Facebook: Facebook.com/CenterPointEnergy.

CenterPoint Energy continues response to natural gas outage in northeast Texas

​Houston – December 13, 2017 - CenterPoint Energy is continuing to respond to a natural gas outage in northeast Texas that is affecting several thousand customers in and around Mt. Vernon, Mt. Pleasant, Winfield and Talco. The outage was the result of a service interruption from the company’s natural gas supplier, which has been resolved.
 
“Safety is our number-one priority as we work to restore natural gas service,” said Mike Maxwell, district director for CenterPoint Energy. “As part of our safety procedures, to ensure that there is no air in the natural gas distribution lines we started the process of turning off each customer’s natural gas meter this morning and anticipate completing this activity later today.
 
“We will then work to ensure that the natural gas distribution lines are clear of air. Once the lines are clear, our qualified service technicians will begin performing a series of safety checks to ensure there is no risk involved in restoring gas service,” Maxwell added. “To perform these inspections, CenterPoint Energy service technicians will need to enter each home or business. We have also brought in technicians from other parts of the state, as well as support from Arkansas, Oklahoma, Louisiana and Mississippi, to assist in restoring gas service.
 
“There is no need to call us as we make our initial assessments,” Maxwell said. “Once our safety checks are complete, we anticipate restoring service to most customers within 48 hours. At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions.”

​For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the restoration process.
For updates, follow CenterPoint Energy on Twitter: @CNPAlerts and Facebook.

CenterPoint Energy increases quarterly dividend 4 percent to 27.75 cents per shar

Houston – Dec. 13, 2017 - CenterPoint Energy, Inc. (NYSE: CNP) today announced that its Board of Directors declared a regular quarterly cash dividend of $0.2775 per share of common stock, payable on March 8, 2018, to shareholders of record at the close of business on February 15, 2018. This represents approximately a 4 percent increase from the previous quarterly dividend of $0.2675, and if annualized, would equate to $1.11 per share.

"I am pleased that for the thirteenth consecutive year, CenterPoint Energy is raising its dividend," said Scott M. Prochazka, president and chief executive officer of CenterPoint Energy.  "This increase demonstrates a strong commitment to our shareholders and the confidence the board of directors has in our ability to deliver sustainable earnings and cash flow."

CenterPoint Energy will begin utilizing a standardized payment schedule for future dividends with dividends payable on the second Thursday of March, June, September and December to shareholders of record at the close of business on the third Thursday of February, May, August and November.   

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, please visit www.CenterPointEnergy.com.

This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding future events, such as annualized dividends per share, future earnings and cash flow, projected dividend record and payment dates, and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release.

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CenterPoint Energy reports natural gas outage for customers in northeast Texas

​​Houston – December 12, 2017 - CenterPoint Energy is experiencing a natural gas outage in northeast Texas that is affecting several thousand customers in and around Mt. Vernon, Mt. Pleasant, Winfield and Talco. The outage is a result of a service interruption from the company’s natural gas supplier.

“Safety is our number-one priority as we work to restore natural gas service,” said Mike Maxwell, district director for CenterPoint Energy. “As part of our safety procedures, to ensure that there is no air in the natural gas distribution lines we will begin the process of turning off each customer’s natural gas meter early tomorrow morning.

“We will then work to ensure that the natural gas distribution lines are clear of air. Once the lines are clear, our qualified service technicians will begin performing a series of safety checks to ensure there is no risk involved in restoring gas service,” Maxwell added. “To perform these inspections, CenterPoint Energy service technicians will need to enter each home or business. We have also brought in technicians from other parts of the state to assist in restoring gas service.

“There is no need to call us as we make our initial assessments,” Maxwell said. “Once our gas supply is restored, we anticipate restoring service to most customers within 48-72 hours. At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions.”

For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the restoration process.

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts.​

CenterPoint Energy receives Tree Trust’s 2017 Community Partner Award

Minneapolis – Nov. 27, 2017 – CenterPoint Energy was recently honored with the 2017 Community Partner Award from Tree Trust in Minnesota.  For more than 20 years, CenterPoint Energy has supported the organization's Learning with Trees Program as it partners with local schools to create a more beautiful school environment. Tree Trust and CenterPoint Energy have also collaborated on building students' appreciation for the environment and the importance of paying it forward.  

"We are honored to receive the Community Partner Award and proud of our long-standing relationship with Tree Trust," said Doug Peterson, director of Home Service Plus® for CenterPoint Energy and Tree Trust board member.  "Tree Trust's mission to invest in our communities and the environment aligns well with our company's core values." 

Brad Tutunjian, vice president of Gas Operations in Minnesota, added, "Credit for this prestigious award goes to our employees who volunteer their personal time to support a healthy environment and vibrant communities. Tree Trust makes a positive, lasting impact across our state and we are proud to be its partner."

Tree Trust is a Minnesota non-profit organization founded in 1976. Its mission is to improve the community environment by investing in people. Tree Trust operates employment training programs that help disadvantaged youth and adults reshape their lives, environmental education programs that turn students into informed environmental leaders, and community forestry programs that empower people to take an active role in improving the local environment.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common and subordinated units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit the website at CenterPointEnergy.com.