Oncor & CenterPoint Energy Unite to Launch Biggest Energy Saver Campaign in Texas
2011-06-13T05:00:00Z

Texas’s two largest utilities launch campaign to spur innovation and empower customers to control their energy consumption

AUSTIN, Texas (June 13, 2011) — Texas’ biggest electric delivery utilities announced Monday that their state will make history by jumpstarting the market for smart meter applications and empowering customers to benefit from smart meter technology.

The Biggest Energy Saver CampaignSM will encourage the development of new software applications to help customers easily understand and use information from their new smart meters. It will also encourage customers to make the most of their smart meter data by changing their habits to reduce their energy usage and control their electric costs.

Texas already has more than 3 million advanced meters installed and leads the nation in the generation of electricity from clean, renewable wind power. At the Bob Bullock Texas State History Museum, state regulators and business executives expressed pride in the Lone Star State’s leadership role.

“Texas has always been a global leader in energy and innovation,” said Barry Smitherman, Chairman of the Public Utility Commission of Texas. “We have a robust competitive market and are investing billions of dollars to improve our power grid, supporting cleaner generation and improving reliability. We couldn’t be more proud to have the two largest utilities in Texas with the broadest deployment of advanced meters in Texas leading the way through this new 21st century technology.”

The Biggest Energy Saver Campaign will feature a customer-savings contest that will drive the creation and use of customer-friendly tools for managing home energy consumption. By giving customers easy ways to read and understand the data provided by their meters to the Smart Meter Texas portal, the Biggest Energy Saver Campaign will help customers make more educated decisions about their energy consumption.

In the Oncor and CenterPoint Energy service areas, one grand prize winner from each participating utility’s service area will receive the Grand Prize of a new electric vehicle while the first-place winners will receive a suite of GE smart appliances that are equipped to talk to the smart meter and empower consumers to make smarter, more informed decisions on how they consume energy.

Biggest Energy Saver will also award prizes to software application developers who help customers better understand and use data from their new meters to control and reduce their energy consumption. Developers of the best applications will compete for prizes totaling up to $150,000.

“This campaign serves not only as a way to motivate technological innovation, but also gives customers an exciting and rewarding new way to get involved,” said Floyd LeBlanc, CenterPoint Energy’s Vice President of Corporate Communications. “We want to see Texas customers using new tools to save energy and control their electric costs.”

The campaign, which is the largest of its kind in the nation, will promote the development of applications while educating customers about the benefits of using information from their advanced meters.

“As Texas customers face another hot summer, we want to help them realize the vast opportunities they have to better manage their energy use and control their costs,” said Brenda Jackson, Oncor Chief Customer Officer. “As we’ve talked with customers, they’ve asked us when they’ll be able to take full advantage of this new technology. We are advocating on their behalf to both software developers and device manufacturers.”

The Texas contests will run later this summer. Complete contest rules and registration will be available on the Biggest Energy Saver website at www.BiggestEnergySaver.com beginning mid-July. Until then, the website will serve as an online resource for customers to engage in conversations about smart meters and how to use smart technology to cut back on their electricity consumption, controlling their cost and making a positive impact on the environment. BiggestEnergySaver.com also features the “smart talk” blog with energy advice from experts around the nation, as well as the real-life experiences of customers using advanced meter information to control their electricity consumption and costs.

The Biggest Energy Saver Campaign is also supported by founding partners Landis+Gyr and Itron with IBM as a collaborator.  The Biggest Energy Saver contests are sponsored by Grid 21, a new non-profit organization and national initiative to engage electricity customers in using a new generation of tools and technologies to better manage their electricity consumption. Additional prize sponsors include General Electric and Tendril.

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About CenterPoint Energy, Inc.
CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes CenterPoint Energy Houston Electric, LLC, its electric transmission & distribution subsidiary, as well as natural gas distribution, competitive natural gas sales and services, interstate pipelines, and field services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and Texas. Assets total more than $19 billion. With over 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 135 years. For more information, visit the company’s website at CenterPointEnergy.com. Contact Floyd LeBlanc, 713.207.7125


About Oncor
Oncor Electric Delivery Company LLC “Oncor” is a regulated electricity distribution and transmission business that uses superior asset management skills to provide reliable electricity delivery to customers. Oncor operates the largest distribution and transmission system in Texas, delivering power to approximately 3 million homes and businesses and operating approximately 118,000 miles of transmission and distribution lines in Texas. While Oncor is owned by a limited number of investors (including majority owner, Energy Future Holdings Corp.), Oncor is managed by its Board of Directors, which is comprised of a majority of independent directors.  Contact: Catherine Cuellar, 877-426-1616

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Natural gas service restoration in Paragould, Ark.

HOUSTON – December 2, 2016 – Following a natural gas outage affecting more than 400 customers on the east side of Paragould, Ark., CenterPoint Energy has restored service to all customers who have provided the company access to perform safety checks and relight pilots.  

Customers have been without gas service because of a disruption in the natural gas supply that occurred Thursday afternoon.

"We greatly appreciate our customers' cooperation and patience as our employees worked as quickly as we could to safely restore natural gas service," said Terry Rollins, district director for CenterPoint Energy.

A small number of customers still remain without service because CenterPoint Energy employees were not able to access their home or business. The relighting process requires CenterPoint Energy employees to have access to each location to light pilots and check to make sure it is safe to resume service.

"A customer needs to call us only if there is a door hanger at their home or business indicating that we've already been by to attempt to restore service," Rollins said. "Please call the number on the door tag left by our service personnel."

 

CenterPoint Energy making significant progress restoring service following natural gas outage in Paragould

HOUSTON – December 2, 2016 - CenterPoint Energy has made progress in restoring natural gas service to approximately 450 customers in Paragould, Ark. Customers have been without gas service because of a disruption in the company's gas supply which occurred yesterday afternoon.

"We called in additional employees from other parts of Arkansas which allowed us to turn off each customer's meter yesterday," said Terry Rollins, district director for CenterPoint Energy. "We are now beginning the process of going home to home to restore service to each customer."

The relighting process requires CenterPoint Energy employees to have access to each location to light pilots and check to make sure it is safe to resume service.

"We understand this is an inconvenience, but we appreciate our customers' cooperation and patience," Rollins said. "If at all possible, we'd like to ask that customers be at home since it is necessary for our employees to go inside to restore natural gas service.

"A customer needs to call us only if there is a door hanger at their home or business indicating that we've already been by to attempt to restore service. Please call the number on the door tag left by our service personnel."

For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the re-pressurization process.

"We estimate that all customers who are home will have service restored by this evening," Rollins said.

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts.

CenterPoint Energy reports natural gas outage for customers in Paragould, Arkansas

Houston – December 1, 2016 - CenterPoint Energy is experiencing a natural gas outage on the east side of Paragould, Arkansas that is affecting about 450 customers.

"Safety is our number one priority as we work to restore natural gas service," said Terry Rollins, district director for CenterPoint Energy. "As part of our procedure, we have begun the process this afternoon of turning off each customer's natural gas meter; our goal is to have each meter turned off by later this evening.

"We will then work to ensure that the natural gas distribution lines are clear of air. Once the lines are clear, our certified service technicians will begin performing a series of safety checks to ensure there is no risk involved in restoring gas service," Rollins added. "To perform these inspections, CenterPoint Energy service technicians will need to enter each home or business; we expect this process to begin tomorrow morning and continue throughout the day tomorrow. We have also brought in technicians from other parts of the state to assist in restoring gas service."

"There is no need to call us as we make our initial assessments," Rollins said. "We anticipate restoring service to most customers by end of day tomorrow. At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions."

For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the restoration process.

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts.

CenterPoint Energy issues important cold weather safety tips

HOUSTON – November 30, 2016 – As the temperatures drop, CenterPoint Energy reminds natural gas customers of some important tips to stay safe and warm this season.

Carbon monoxide (CO) is a poisonous gas that is colorless, odorless, tasteless and non-irritating, and any fuel-burning appliance in the home has the potential to produce CO. To prevent CO buildup:

  • Have your heating system checked annually by a qualified heating and air conditioning technician.
  • Follow manufacturers' operating instructions properly for gas heating equipment.
  • Do not use stovetop burners or ovens to heat a room since they are not designed for this use.
  • Make sure to follow the blue flame rule. Natural gas flames should burn blue except natural gas fireplace logs which burn orange to have a more realistic wood burning look.
  • Crack windows slightly if using unvented space heaters.
  • Consider buying a CO detector as another line of defense against CO poisoning. CenterPoint Energy recommends buying one with an audible alarm and continuous digital display; make sure it is tested to the national standard for residential CO detectors (UL2034 or IAS NO. 6-96).

 If you are in a room with operating gas equipment and experience a headache, followed by dizziness and nausea, you may be experiencing CO poisoning. Get fresh air immediately, and call CenterPoint Energy. For more information on natural gas safety, visit CenterPointEnergy.com/Safety.

CenterPoint Energy joins the Global #GivingTuesday Movement

​​HOUSTON, TX – November 29, 2016 – CenterPoint Energy has joined #GivingTuesday, a global day of giving that harnesses the power of individuals, communities and organizations to encourage philanthropy and to celebrate generosity worldwide. Today, more than 800 gifts will be collected for the Salvation Army’s Angel Tree Program in advance of the Christmas holiday in the company’s Houston region, and approximately 350 gifts are expected to be collected in Minnesota next week.

Since 1889, the Salvation Army has provided Christmas assistance to disadvantaged families and individuals to ensure that they have a wonderful holiday season. CenterPoint Energy has been a long-time supporter of the program, collecting more than 4,200 donations over the past seven years, helping to provide a merry Christmas for more than 4,000 families in the Greater Houston area. 
 
“We are so excited to once again participate in the Salvation Army’s Angel Tree Program,” said Diane Englet, senior director of Community Relations for CenterPoint Energy. “This cause brings so much joy and excitement to our employees. Every year they look forward to receiving their Angel Tree tags and have continued to increase the number they request. It truly is a heartwarming sight to see the smiles on their faces as they bring in their gifts on collection day!”

Because of the generosity of employees throughout CenterPoint Energy’s service territory, countless other organizations have received financial and volunteer support over the years. Last year, CenterPoint Energy partnered with local blood drives to donate a total of 4,830 pints of blood, which is the equivalent of saving more than 14,000 lives.  

“With more than 203,000 hours of volunteer service provided by employees in 2015, valued by the Independent Sector at $4.7 million, CenterPoint Energy has been able to offer support for organizations that do so much for so many, throughout the company’s service territory,” added Englet.  

To learn more about what CenterPoint Energy is doing in your community, visit CenterPointEnergy.com/Community. 

About #GivingTuesday

#GivingTuesday is a movement to celebrate and provide incentives to give—the 2016 iteration will be held on November 29, 2016. This effort harnesses the collective power of a unique blend of partners—nonprofits, businesses and corporations as well as families and individuals—to transform how people think about, talk about and participate in the giving season. #GivingTuesday inspires people to take collaborative action to improve their local communities, give back in better, smarter ways to the charities and causes they celebrate and help create a better world. #GivingTuesday harnesses the power of social media to create a global moment dedicated to giving around the world. 

​To learn more about #GivingTuesday participants and activities or to join the celebration of giving, please visit:



​View an infographic about CenterPoint Energy's contribution to #GivingTuesday here​.


CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns a 55.4 percent limited partner interest in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp.,  which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 140 years. For more information, visit the website at www.CenterPointEnergy.com.