CenterPoint Energy reminds customers in Minnesota that Cold Weather Rule protection ends April 15
Minnesotans with past due natural gas bills are subject to disconnection
2011-04-11T05:00:00Z

MINNEAPOLIS – April 11, 2011 – CenterPoint Energy reminds customers that Cold Weather Rule (CWR) protection ends after April 15 and those with a past due balance at that time, may have their natural gas service disconnected. The Minnesota CWR protects residential customers who are having problems paying their natural gas bill from having their service disconnected from Oct. 15 through April 15. While the CWR does not prevent disconnection, it does give qualified customers extra protection during the coldest months as defined in the rule.

“As a result, customers who anticipate having a problem paying their natural gas bill, receive a disconnection notice or need their natural gas service reconnected are urged to call us immediately so that we can discuss payment arrangements,” said Tal Centers, vice president of operations for CenterPoint Energy. “Plus, we can help them enroll in CenterPoint Energy’s bill payment programs and direct them to energy assistance funding available at local social service agencies.”

CenterPoint Energy offers a variety of payment options and energy assistance program information that may help customers in need. The company also offers a Gas Affordability Program (GAP), which helps qualified customers lower their monthly gas bills and pay past due balances. To qualify for GAP, customers must have an active Low Income Home Energy Assistance Program (LIHEAP) guarantee or have received a LIHEAP grant for the current heating season. If qualified and accepted into the program, customers can receive credits on their monthly natural gas bill. CenterPoint Energy will not shut off participating customers’ natural gas service during the program year, provided the customers make agreed upon payments.

To make a payment and avoid service disruption, or to learn more about energy assistance or CenterPoint Energy’s payment programs, please call 1-612-372-4680 or 1-800-729-6164, or visit the company’s Web site at CenterPointEnergy.com/paybill.

For information about ways to reduce energy use and lower energy bills, visit CenterPointEnergy.com/saveenergy.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission and distribution, natural gas distribution, competitive natural gas sales and services, interstate pipelines and field services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and Texas. Assets total more than $20 billion. With about 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 135 years. In Minnesota, CenterPoint Energy is the state’s largest natural gas distribution utility, serving about 800,000 customers in 260 communities. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit CenterPointEnergy.com.

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Spring Branch resident and CenterPoint Energy engineering manager,

Houston – December 6, 2016 – CenterPoint Energy engineer manager Lydia Mares has been appointed by Mayor Turner to join the City of Houston Planning Commission. "It is an honor to be a part of this board, working alongside exceptional and talented community members to improve our city," said Lydia Mares, natural gas engineering manager for CenterPoint Energy.

The Planning Commission is in charge of the approval of subdivision and development plats in the City and its extraterritorial jurisdiction. Also, this commission adopts a comprehensive plan, including a City Council Annual Major Thoroughfare and Freeway Plan, and recommends it to City Council for its approval. The members also conduct hearings, grant variances or waivers and make recommendations to City Council under the provisions of various City land use ordinances.

Mares is a licensed Professional Engineer in the state of Texas and her duties with the company include managing the system and public improvement work for the gas distribution systems in the Houston and Texas Coast areas. "Lydia is a dynamic engineer and a self-starter. Her expertise and knowledge are great assets to our company and will prove to be valuable to her newly appointed position with the planning commission. We know that she will proudly exemplify CenterPoint Energy's values and do excellent work for the City," said Tal Centers, Vice President of Safety and Gas System Integrity.

Mares joins current Commission Members Martha L. Stein (Chair), M. Sonny Garza (Vice Chair), Susan Alleman, Bill Baldwin, Fernando L. Brave, Antoine Bryant, Lisa Clark, Algenita Davis, Mark A. Kilkenny, Paul R. Nelson, Linda Porras-Pirtle, Shafik I. Rifaat, Megan R. Sigler, Eileen Subinsky, Meera D. Victor, Shaukat Zakaria, Honorable Robert Hebert, Honorable Ed Emmett and Commissioner James Noack. Mares will serve this current appointment term through June of 2018.

About the City of Houston Planning Commission

The Planning Commission, a 26-member board appointed by the Mayor and confirmed by City Council includes citizens, elected officials and the Director of Planning and Development. The Commission reviews and approves subdivision and development plats. The Commission also studies and makes recommendations to City Council on development issues in Houston.

CenterPoint Energy

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns a 55.4 percent limited partner interest in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp.,  which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 140 years. For more information, visit the website at www.CenterPointEnergy.com.

CenterPoint Energy presents check to Pet Solutions for their participation in the Commercial and Industrial Solutions Program

DANVILLE, AR – December 7, 2016 – CenterPoint Energy presented a $163,700 incentive check to Pet Solutions for their participation in CenterPoint Energy's Commercial and Industrial Solutions Program. The program enabled Pet Solutions to replace existing equipment with more efficient, energy saving equipment.

CenterPoint Energy Commercial and Industrial Solutions Program helps customers save energy and money by providing no-cost facility improvement recommendations and financial incentives based on the total amount of energy the equipment will save.

"After participating in our program, CenterPoint Energy offered Pet Solutions a financial incentive to make the changes that will allow them to improve energy efficiency," said Lance Orton, Energy Efficiency Consultant for CenterPoint Energy. "Pet Solutions worked with our program administrator to find opportunities around natural gas efficiency, so they could benefit not only from the monetary incentive, but also from future years of energy and utility bill savings."

The Pet Solutions upgrades will save more than 425,486 CCF of natural gas a year, equal to preventing the average annual natural gas usage of 1,050 homes, according to Environmental Protection Agency calculations.

"The field engineer from the Commercial and Industrial Solutions Program was very knowledgeable and offered advice on how to maximize the energy saving opportunities available to Pet Solutions. It was simple to initiate the projects and the whole process went smoothly," said Dan Price, Division Manager in charge of the project. "Pet Solutions continues to seek additional energy saving opportunities in an effort to become a more energy-conscious company."

About Pet Solutions

Pet Solutions, located in Danville, AR, is managed by Monett, MO based 3D Corporate Solutions. The Danville facility opened in 2004 and produces value-added ingredients for the Pet Food Industry. The plant and its employees are valued partners of the Danville community. To learn more about Pet Solutions, please visit www.3dsolutions.com.

CenterPoint Energy, Inc.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns a 55.4 percent limited partner interest in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp.,  which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 140 years. For more information, visit the website at www.CenterPointEnergy.com.

Natural gas service restoration in Paragould, Ark.

HOUSTON – December 2, 2016 – Following a natural gas outage affecting more than 400 customers on the east side of Paragould, Ark., CenterPoint Energy has restored service to all customers who have provided the company access to perform safety checks and relight pilots.  

Customers have been without gas service because of a disruption in the natural gas supply that occurred Thursday afternoon.

"We greatly appreciate our customers' cooperation and patience as our employees worked as quickly as we could to safely restore natural gas service," said Terry Rollins, district director for CenterPoint Energy.

A small number of customers still remain without service because CenterPoint Energy employees were not able to access their home or business. The relighting process requires CenterPoint Energy employees to have access to each location to light pilots and check to make sure it is safe to resume service.

"A customer needs to call us only if there is a door hanger at their home or business indicating that we've already been by to attempt to restore service," Rollins said. "Please call the number on the door tag left by our service personnel."

 

CenterPoint Energy making significant progress restoring service following natural gas outage in Paragould

HOUSTON – December 2, 2016 - CenterPoint Energy has made progress in restoring natural gas service to approximately 450 customers in Paragould, Ark. Customers have been without gas service because of a disruption in the company's gas supply which occurred yesterday afternoon.

"We called in additional employees from other parts of Arkansas which allowed us to turn off each customer's meter yesterday," said Terry Rollins, district director for CenterPoint Energy. "We are now beginning the process of going home to home to restore service to each customer."

The relighting process requires CenterPoint Energy employees to have access to each location to light pilots and check to make sure it is safe to resume service.

"We understand this is an inconvenience, but we appreciate our customers' cooperation and patience," Rollins said. "If at all possible, we'd like to ask that customers be at home since it is necessary for our employees to go inside to restore natural gas service.

"A customer needs to call us only if there is a door hanger at their home or business indicating that we've already been by to attempt to restore service. Please call the number on the door tag left by our service personnel."

For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the re-pressurization process.

"We estimate that all customers who are home will have service restored by this evening," Rollins said.

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts.

CenterPoint Energy reports natural gas outage for customers in Paragould, Arkansas

Houston – December 1, 2016 - CenterPoint Energy is experiencing a natural gas outage on the east side of Paragould, Arkansas that is affecting about 450 customers.

"Safety is our number one priority as we work to restore natural gas service," said Terry Rollins, district director for CenterPoint Energy. "As part of our procedure, we have begun the process this afternoon of turning off each customer's natural gas meter; our goal is to have each meter turned off by later this evening.

"We will then work to ensure that the natural gas distribution lines are clear of air. Once the lines are clear, our certified service technicians will begin performing a series of safety checks to ensure there is no risk involved in restoring gas service," Rollins added. "To perform these inspections, CenterPoint Energy service technicians will need to enter each home or business; we expect this process to begin tomorrow morning and continue throughout the day tomorrow. We have also brought in technicians from other parts of the state to assist in restoring gas service."

"There is no need to call us as we make our initial assessments," Rollins said. "We anticipate restoring service to most customers by end of day tomorrow. At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions."

For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the restoration process.

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts.