CenterPoint Energy Receives Highest Ranking in J.D. Power 2011 Customer Satisfaction Study
Company received top natural gas utility ranking in the Midwest
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2011-11-14T06:00:00Z

JD Power
On behalf of CenterPoint Energy, Tal Centers, division vice president of gas operations, center, accepts the JD Power Residential Gas Utility Award for customer satisfaction with company directors Doug Peterson, left, sales and energy efficiency, and Joe Vortherms of Home Service Plus. Customers of Minnesota’s largest natural gas provider have ranked the utility among the top in the Midwest Region in either first or second place for eight of the past ten years the study has been conducted.

MINNEAPOLIS – November 14, 2011 – CenterPoint Energy ranked number one among the largest Midwest Region utilities in the J.D. Power and Associates (J.D. Power) 2011 Residential Gas Utility Customer Satisfaction Study.  CenterPoint Energy has ranked among the top Midwest Region utilities in either first or second place for eight of the past ten years the study has been conducted.

“We work to provide reasonably priced services and products and to communicate relevant information to customers to meet their needs.  Having our customers rank us as number one in customer satisfaction means we are succeeding in that goal,” said Tal Centers, division regional vice president of Gas Operations for CenterPoint Energy.   “This year, our customers gave us the highest scores for price, field service and communications about gas safety and how to lower energy costs. Plus, they said we are doing more to enhance their experience in the area of billing and account services. I would like to thank our employees and our customers for positioning us as the top-rated Midwest Region utility in overall customer satisfaction.”

The J.D. Power study is a comprehensive evaluation of customers’ attitudes in six different categories: billing and payment, price, corporate citizenship, communications, field service and customer service. CenterPoint Energy’s overall customer satisfaction index score was 38 points above the Midwest Region large segment average.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission and distribution, natural gas distribution, competitive natural gas sales and services, interstate pipelines and field services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and

Texas. Assets total more than $19 billion. With about 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 135 years. In Minnesota, CenterPoint Energy is the state’s largest natural gas distribution utility, serving about 800,000 customers in 260 communities. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit CenterPointEnergy.com.

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CenterPoint Energy awards grants to communities for safety initiatives

MINNEAPOLIS – August 17, 2017 – CenterPoint Energy’s Community Partnership Grant Program awards grants to local communities to fund safety-related equipment and projects. The company recently awarded the City of Bethel a $2,500 grant for a repair on a self-contained breathing apparatus compressor that will be used to serve the community.

“Safety is one of CenterPoint Energy’s core values. Through the Community Partnership Grant program CenterPoint Energy has partnered with communities supporting our shared commitment to safety while delivering a safe, reliable natural gas service for over 150 years. Over the past 14 years, CenterPoint Energy has contributed $1.5 million toward safety initiatives in our communities,” said Jean Krause, Community Relations Director for CenterPoint Energy. “These grants help us stay connected with our emergency officials and aid them in keeping our neighbors and communities safe. “

To see what CenterPoint Energy is doing in the community, please visit our 2016 Corporate Responsibility Report.

 

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns a 55.4 percent limited partner interest in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,400 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit the website at CenterPointEnergy.com.

CenterPoint Energy awards grants to communities for safety initiatives

MINNEAPOLIS - August 15, 2017 - CenterPoint Energy’s Community Partnership Grant Program awards grants to local communities to fund safety-related equipment and projects.  The company recently awarded several communities grants that will be used to serve the communities. They are listed below:

​Date Given​City​Grant Amount Given​Safety Related Equipment/Project
​8/15/17 ​ ​​Crystal​$2,500​Mobile police radio
​Long Lake​$2,500​Nomex hoods for firefighters
​Robbinsdale​$2,500​Critical incident response and rescue vehicle

 

“Safety is one of CenterPoint Energy’s core values. Through the Community Partnership Grant program CenterPoint Energy has partnered with communities supporting our shared commitment to safety while delivering a safe, reliable natural gas service for over 150 years. Over the past 14 years, CenterPoint Energy has contributed $1.5 million toward safety initiatives in our communities,” said Jean Krause, Community Relations Director for CenterPoint Energy. “These grants help us stay connected with our emergency officials and aid them in keeping our neighbors and communities safe. “

To see what CenterPoint Energy is doing in the community, please visit our 2016 Corporate Responsibility Report.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns a 55.4 percent limited partner interest in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,400 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit the website at CenterPointEnergy.com.

CenterPoint Energy awards grants to communities for safety initiatives

MINNEAPOLIS - August 14, 2017 - CenterPoint Energy’s Community Partnership Grant Program awards grants to local communities to fund safety-related equipment and projects.  The company recently awarded several communities grants that will be used to serve the communities. They are listed below:

 
​Date Given ​City ​Grant Amount Given ​Safety Related Equipment/Project
​8/14/17 ​ ​ ​​Brooklyn Park​$2,500​Two camera monitoring safe exchange locations
​Cokato​$2,235Turnout Gear
​Fridley​$2,500​Severe weather alarm
​Hancock$750​Automated external defibrillator
​Otsego​$2,500​800 MHz radios

 

“Safety is one of CenterPoint Energy’s core values. Through the Community Partnership Grant program CenterPoint Energy has partnered with communities supporting our shared commitment to safety while delivering a safe, reliable natural gas service for over 150 years. Over the past 14 years, CenterPoint Energy has contributed $1.5 million toward safety initiatives in our communities,” said Jean Krause, Community Relations Director for CenterPoint Energy. “These grants help us stay connected with our emergency officials and aid them in keeping our neighbors and communities safe. “

To see what CenterPoint Energy is doing in the community, please visit our 2016 Corporate Responsibility Report.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns a 55.4 percent limited partner interest in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,400 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit the website at CenterPointEnergy.com.

August 11 (8/11) serves as a reminder to always call before digging

Houston – Aug. 11, 2017 – Today's date of 8/11 is a reminder for everyone to call the national "Call Before You Dig" number – 811 – prior to any digging project. One free call to 811 before digging can prevent injuries, property damage, service disruption and possible costly fines for damaged infrastructure.

"It doesn't matter where you're digging in your yard; we encourage everyone to always call 811 before any digging project. On this day and throughout the year we continue to remind homeowners and professional contractors alike to call before digging to eliminate the risk of striking an underground utility line," said Joe Berry, director of Damage Prevention for CenterPoint Energy. "The number-one cause of underground utility damage is not digging properly. The only physical way to know what's below is to call and have the utilities buried in your area marked. Not only is it a free call and service, it is also the law."

By calling 811, a homeowner connects to a One Call Center, which then notifies the appropriate utility companies of the homeowner's intent to dig. Professional locators are sent to the requested digging site to mark the approximate locations of underground lines with flags and spray paint, enabling the homeowner to dig safely.

The depth of utility lines varies and there may be multiple utility lines in a common area. Whether it is a small project like planting a tree, or a larger one such as hiring a professional to install a lawn irrigation system, smart digging means calling 811 before each job. For more information, visit call811.com.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common and subordinated units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, please visit www.CenterPointEnergy.com.

 

CenterPoint Energy, Inc. announces closing of $500 million senior notes offering

Houston – Aug. 10, 2017 - CenterPoint Energy, Inc. (NYSE: CNP) today announced the closing of its offering of $500 million aggregate principal amount of its 2.50 percent senior notes due Sept. 1, 2022. Net proceeds will be for general corporate purposes, including the repayment of a portion of its outstanding commercial paper.

Barclays, Goldman Sachs & Co. LLC, Morgan Stanley and MUFG served as joint bookrunners with TD Securities as senior co-manager. Additionally, Evercore ISI and Ramirez & Co., a diversity and inclusion (D&I) firm, served as co-managers. 

This news release does not constitute an offer to sell, or the solicitation of any offer to buy, any security and shall not constitute an offer, solicitation or sale in any jurisdiction in which such offering would be unlawful.

This news release includes forward-looking statements. Actual events and results may differ materially from those projected.  The statements in this news release regarding the use of proceeds from the offering and other statements that are not historical facts are forward-looking statements. Factors that could affect actual results include, but are not limited to, future financial performance and results of operations, the timing and impact of future regulatory and legislative decisions, weather variations, changes in business plans, financial market conditions and other factors discussed in CenterPoint Energy, Inc.'s Annual Report on Form 10-K for the period ended December 31, 2016, CenterPoint Energy, Inc.'s Quarterly Reports on Form 10-Q for the periods ended March 31, 2017, and June 30, 2017, and CenterPoint Energy's other filings with the Securities and Exchange Commission. A written prospectus may be obtained by visiting EDGAR on the SEC Website at https://www.sec.gov/.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common and subordinated units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, please visit www.CenterPointEnergy.com.

 

 

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