CenterPoint Energy installs one millionth electric smart meter
Milestone marks midpoint in Houston-area smart meter deployment
2011-02-23T06:00:00Z

HOUSTON - February 23, 2011 - Less than two years after beginning the installation of smart electric meters in the Houston area, CenterPoint Energy, Inc.’s (NYSE:CNP) electric transmission and distribution subsidiary, CenterPoint Energy Houston Electric LLC has installed its one millionth meter. The company began installing Itron OpenWay smart meters in March 2009 and is on schedule to complete the installation of more than 2 million system-wide by mid-2012. Click here to download high-definition footage of the millionth meter installation.

Electric smart meters are part of Energy InSightsm, CenterPoint Energy’s system of integrated smart technologies, designed to give consumers more control over their energy consumption while improving electric reliability and power restoration.

“We are very excited about reaching this milestone,” said Kenny Mercado, division senior vice president, Regulated Operations Technology. “With the installation of nearly 2.2 million smart meters system-wide and our intelligent grid initiative scheduled to be completed in 2013 in central Houston, we will have made significant improvements to modernize our electric infrastructure while giving customers the tools to help save on their energy bills.”

Smart meters are read remotely, minimizing the need to go house-to-house. Smart meters will also automatically notify CenterPoint Energy about outages to help the company restore power more efficiently. In addition, consumers who have already received their smart meter no longer have to wait for their bill to access their electric consumption information. After a two-month acceptance period following the installation of a smart meter, consumers can get detailed information on their electric usage by visiting SmartMeterTexas.com. Consumers also will have the option of purchasing an in-home display energy monitor, providing them with up-to-the-minute usage information and allowing them to change their consumption behavior to save electricity and money.

“This real time monitoring has proven to be the key to helping us lower our electric consumption in a consistent, reliable manner,” said Ruth Diorio, a consumer participating in CenterPoint Energy’s in-home display pilot program. “Our family is on track to save more than $300 in energy costs this year.”

“Utilities across the U.S. are turning to smart technology to help streamline their operations, save money and empower consumers,” said Malcolm Unsworth, president and CEO of Itron. “We’re proud that OpenWay is a foundational component of CenterPoint Energy’s smart grid initiative, and are happy to commemorate this milestone with one of the nation’s most progressive utilities.”

In addition to smart meters, Energy InSight’s system of technologies also includes a self-healing intelligent grid that will use smart meters, power line sensors, remote switches and other automated equipment to improve power reliability and restoration in central Houston.

CenterPoint Energy has received and put to use more than $100 million of the $200 million stimulus grant from the U. S. Department of Energy (DOE) awarded in March 2010 to help fund the deployment of its advanced metering system and the development of the intelligent grid.

Visit CenterPointEnergy.com/EnergyInSight for more information. To receive e-mail updates on the Energy InSight program and to get monthly energy efficiency tips, visit CenterPointEnergy.com/insights.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution, competitive natural gas sales and services, interstate pipelines and field services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. Assets total nearly $19 billion. With about 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 135 years. For more information, visit the Web site at www.CenterPointEnergy.com.

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CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common and subordinated units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp.,  which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, go to www.CenterPointEnergy.com.

CenterPoint Energy Provides Natural Gas Safety Tips to Help Keep Customers Safe in Severe Weather

MINNEAPOLIS – July 17, 2017 – While summer conditions are here for Minnesotans, the threat of severe weather can occur at a moment's notice. To help keep customers safe, CenterPoint Energy is sharing its natural gas safety tips. CenterPoint Energy customers should remember the following important information in the event of severe weather conditions:

  • Following a severe storm, be alert for leaking natural gas. If you smell, hear or see a natural gas leak, leave the area immediately on foot and tell others to do the same. Natural gas smells like rotten eggs;
  • Do not drive into or near a natural gas leak or a vapor cloud;
  • Once safely away from the area, call 911 immediately. Then call the pipeline operator to report the location and a description of the leak. CenterPoint Energy's emergency natural gas leak hotline is 1-800-296-9815. After receiving a call, CenterPoint Energy will promptly dispatch a trained service technician;  
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  • Do not attempt to turn off your natural gas service at the meter. Meters maintain proper line pressure and prevent water from entering pipes if flooding occurs. Improper operation of natural gas valves could make the situation worse;
  • To turn off natural gas service inside your house, turn the natural gas valve off at each appliance;
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  • Before cleaning up debris, or possibly excavating near underground natural gas lines and other utility lines, call 811 – the national Call Before You Dig number – to ensure underground utilities are properly located and marked.

 

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common and subordinated units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. In Minnesota, CenterPoint Energy is the state's largest natural gas distribution utility, serving about 840,000 customers in 260 communities. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit CenterPointEnergy.com.

 

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CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns a 54.1 percent limited partner interest in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp., which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 140 years. For more information, visit the website at www.CenterPointEnergy.com.

CenterPoint Energy urges customers to be prepared for potential flooding and issues important electric and natural gas safety tips

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Electric

  • Stay away from downed power lines. Be especially mindful of downed lines that could be hidden in flood waters and treat all downed lines as if they are energized. 
  • If you experience flooding and water has risen above the electrical outlets in your home, contact a licensed electrician before turning on the main circuit breaker or trying to restore power. 
  • All electrical appliances and electronic equipment that have been submerged in water need to dry thoroughly for at least one week. Then, have them checked by a qualified repair person before turning them on. Attempting to repair a flood-damaged appliance could result in electrical shock or death. Attempting to restart it could result in further damage and costly repairs.
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Natural Gas

  • Do not turn off your natural gas service at the meter; doing so could allow water to enter the natural gas lines.
  • Be alert for the smell of natural gas. If you smell gas, leave the area immediately and tell others to leave, too.
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  • If your home was flooded, call a licensed plumber or gas appliance technician to inspect your appliances and gas piping to make sure they are in good operating condition before calling CenterPoint Energy to reconnect service. This includes outdoor gas appliances including pool heaters, gas grills and gas lights.
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For the latest information on power outages:

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"We congratulate our winners and are confident that our Conservation Improvement Programs make it easier than ever for customers to become more energy efficient and save money on their monthly energy bills," said Brad Tutunjian, vice president of Gas Operations for CenterPoint Energy in Minnesota.  "Taking steps toward becoming energy efficient is good for consumers' wallets and the environment."

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"We would like to take this opportunity to thank those who participated in our CIP programs in 2016 and helped achieve record natural gas savings of just over 2.0 billion cubic feet.  The savings during 2016 were the equivalent to the annual natural gas usage of 22,200 residential homes and the emissions savings were the equivalent to removing 17,800 cars from the road for one year," added Tutunjian.

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To learn more about how to get started saving money and being more energy efficient today, visit CenterPointEnergy.com/SaveEnergy.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.1 percent of the common and subordinated units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp.,  which owns, operates and develops natural gas and crude oil infrastructure assets. With more than 7,700 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. In Minnesota, CenterPoint Energy is the state's largest natural gas distribution utility, serving about 840,000 customers in 260 communities. The utility also operates a non-regulated business in Minnesota called Home Service Plus®. For more information, visit CenterPointEnergy.com.