Report a natural gas leak

To report a suspected natural gas leak, immediately leave , go to a safe location, call 911 and then call our natural gas Leak Emergency Hotline: 800-9​​92-7552.

R​​​eport a payment made

Report a payment made at an authorized payment center.

​Report an natural gas outage.

If you are experiencing a natural gas service disruption or outage, please call: 800-992-7552

Report a loss or damage

You may file a claim if you believe that CenterPoint Energy may have some responsibility for causing a loss you have experienced, or if you would like to report damage to CenterPoint Energy facilities caused by a third party.