We want to connect you to the right people who can answer your questions or provide you with the services you need. Choose from the categories below to find a contact e-mail address and/or phone number or submit a request online.

Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday except holidays. We also offer account self service functions that are available 24/7. 




Customer Service (Residential)
Customer Service (Commercial)

Home Service Plus®
  • 877-HSP-1664 
  • 612-342-4610​

Report a Gas leak
  • 612-372-5050
  • 800-296-9815

Payment Address

CenterPoint Energy, Inc.

P.O. Box 4671

Houston, Texas 77210-4671

General Correspondence

CenterPoint Energy

505 Nicollet Mall

P.O. Box 59038

Minneapolis, Minnesota 55459-0038