Welcome to the Power Alert Service℠
Get free email, text and phone call notifications when your power goes out
Sign up for Power Alert Service℠ and
- receive a notification if you have a power outage lasting several minutes or more that cannot be resolved quickly by our smart grid technology
- get an estimated time for repairs and a new estimate if repairs take longer than expected
- get a notification when the problem has been resolved and the causes of the problem have been identified
Enrollment is easy! Call us at 713-207-2222 or fill out the form below.
Important Power Alert Service Update!
PAS will be unavailable beginning Saturday, Dec. 2 at 12:00 a.m. as we upgrade our Power Alert Service to provide more flexibility and easier access for managing your PAS communication preferences.
Beginning December 3, online access to view and edit your Power Alert Service communication preferences will be available in My Account, our secure online self-service tool.