Steps to Reconnect Gas Service When Disconnected for Non-payment
If your natural gas service is disconnected due to nonpayment, you will be required to pay the following before your service can be reconnected:
Past due balance
You can find out the amount required for reconnection by contacting Customer Service. Once your payment plan and proof of payment is confirmed, a Customer Service Representative will schedule the property for reconnection.
Reconnection fees will be required as follows:
- $28.00 for standard reconnection
- $190 to $1,120 for reconnection when digging is required
Each month, your full payment is due by your due date. If full payment is not received and your balance is more than $10, a late fee will be assessed and appear on your next bill. The fee will be 1.5 percent or $1, whichever is greater.